Technical Product Manager / Engineer

About the Role Every year, billions of dollars of temperature-sensitive products — vaccines, biologics, and specialty therapies — are lost to a cold chain that runs on disconnected point solutions, manual compliance work, and decisions made too late. This company is building the logistics orchestration and quality compliance platform that fixes that: one system where planning, logistics, and quality teams consolidate every data source, automate release and qualification decisions, and act on prescriptive, AI-driven recommendations in real time. We're a Series A-stage B2B SaaS company operating in the cold chain / pharma logistics space, backed by well-known venture and strategic investors. We serve some of the world's largest pharmaceutical manufacturers and logistics providers, and our platform gets smarter with every shipment it processes. We're hiring a Technical Product Manager / Engineer to own core platform modules and a growing roster of AI agents — someone who can go deep with customers, hold their own with ML engineers, and consistently ship product that matters. What You'll Do Own the roadmap for core platform modules and an expanding suite of AI agents (live risk, data summary, lane risk, documentation, LSP management, and customer-built custom agents) Define and enforce a clear agentic contract: agents surface context and recommendations with visible reasoning, execute only what a user delegates, and log every action for audit Spend meaningful time with customers in pharma logistics, QA, and supply chain operations — translating messy, regulated workflows into clean, simple product experiences Collaborate daily with engineering, design, data science, and ML to deliver AI features grounded in the platform's data and knowledge layers Define concrete success metrics (decisions automated, hours returned, releases accelerated) and track them rigorously Maintain and communicate a well-prioritized product roadmap and clear feature requirements across cross-functional teams What We're Looking For Required 5+ years in product management or a technical product role, including 2+ years building AI/ML-powered B2B SaaS products Proven track record collaborating with engineering teams to deliver software features on a roadmap Experience creating and maintaining product roadmaps and writing detailed product requirements Strong cross-functional collaboration skills (design, analytics, QA, data science) Fluency in LLMs, agentic architectures, and RAG — enough to have substantive technical conversations with ML engineers without shipping AI for its own sake Instinct to simplify: shrink scope, ship, and iterate Customer obsession, with a portfolio of shipped products you're genuinely proud of Based in the United States; comfortable working in a fully remote, distributed team Nice to Have Experience in cold chain logistics, pharma supply chain, or GxP-regulated products Familiarity with defining and tracking KPIs for software features Experience with agile methodologies (Scrum or Kanban) Tech Stack (for context) Python, Node.js, React on PostgreSQL (Supabase) and Azure Kubernetes LLM tooling, feature flags, and modern issue-tracking tools in the development loop Note: Visa sponsorship is not available for this role. US-based candidates only. Compensation & Benefits Competitive base salary: $170,000 – $200,000 annually Equity participation Five weeks paid time off Full health benefits Location Fully remote — United States only.