Sr. Performance Strategist, Collections

Why TrueAccord? TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries. About This Role: When performance shifts on a $30B book, you will be the expert who explains why —and gets it right . Joining TrueAccord as our Sr. Performance Strategist, Collections, you will own the end-to-end diagnosis of performance shifts across our AI- and data science-driven recovery platform . Your critical goal is to translate data findings and system behaviors into high-impact, actionable recommendations that directly optimize liquidation, engagement, and client outcomes . You will work alongside a dedicated Sr. Strategy Manager, Sr. Data Scientist, and agentic AI tools, giving you full leverage to focus on deep-dive root cause analysis and strategic impact .