Site Reliability Engineer

<h1><strong>About Flowdesk</strong></h1> <p>At Flowdesk, we are building the infrastructure powering the next era of global finance. As a full-service digital asset trading and technology firm, we provide liquidity solutions, OTC trading, and market infrastructure that connect digital assets to global markets with institutional-grade precision, transparency, and scale. Flowdesk combines expertise from traditional finance, algorithmic trading, and blockchain technology to deliver always-on trading capabilities across the digital asset ecosystem.</p> <p>Founded in 2020, we are a global team supporting institutions, exchanges, and token issuers to enable a&nbsp; tokenized financial markets ecosystem.</p> <p>Why join Flowdesk? You’ll be joining a company operating at the intersection of finance, technology, and crypto; solving complex market problems, building critical infrastructure, and helping shape how digital assets connect to global liquidity. We move fast, think long term, and work with a strong ownership mindset across engineering, trading, product, operations, and business teams.</p> <h1><strong>Role Description</strong></h1> <p>As a Core SRE Engineer at Flowdesk, you will be at the heart of our infrastructure operations, responsible for the reliability, performance, and scalability of our global high-frequency trading platform.</p> <p>Reporting to Flowdesk's head of Infrastructure and working in close collaboration with the Engineering, Trading, and Data teams, you will play a crucial role in maintaining, enhancing, and scaling the critical systems that power our operations.&nbsp;</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Infrastructure Management &amp; Reliability</strong></p> <ul> <li>Maintain and optimize critical infrastructures including , cloud infrastructures, data pipelines, and core trading systems</li> <li>Monitor and optimize network infrastructure to ensure peak performance and minimal downtime</li> <li>Ensure reliability, security, scalability, and performance of the company's essential systems</li> <li>Participate in day-to-day operational activities and incident management</li> </ul> <p><strong>Kubernetes &amp; Orchestration</strong></p> <ul> <li>Develop and maintain in-house Kubernetes operators to manage our evolving stack</li> <li>Manage containerized workloads and ensure smooth deployments</li> </ul> <p><strong>Automation &amp; DevOps</strong></p> <ul> <li>Improve and add new features to our CI/CD systems (FluxCD, Github Actions, Python scripting)</li> <li>Implement robust monitoring solutions using Prometheus, Grafana, and similar technologies</li> <li>Advance DevOps practices, application-level reliability, and observability</li> </ul> <p><strong>Collaboration &amp; Innovation</strong></p> <ul> <li>Engage with Flowdesk's teams to understand their needs and deliver technical solutions</li> <li>Provide technical support that enhances operational capabilities across teams</li> <li>Propose improvements and bring innovative ideas to enhance performance and reliability</li> <li>Explain technical concepts effectively to non-technical stakeholders</li> </ul> <h1><strong>Requirements</strong></h1> <h3><strong>Essential Experience</strong></h3> <ul> <li><strong>Bare Metal Infrastructure</strong>: Deep proficiency with bare metal deployments, cloud architectures, network configurations, and Terraform provisioners</li> <li><strong>Kubernetes Expertise</strong>: Deep experience with Kubernetes architecture globally</li> <li><strong>Systems &amp; Network Management</strong>: Knowledge of network infrastructure administration, especially for ultra-low latency setups and interconnects.</li> </ul> <ul> <li><strong>Cloud Infrastructure</strong>: Experience with cloud services (AWS, GCP) and infrastructure-as-code tools (Terraform, Ansible)</li> </ul> <ul> <li><strong>Cloud Infrastructure</strong>: Experience with cloud services (AWS, GCP) and infrastructure-as-code tools (Terraform, Ansible)</li> <li><strong>Monitoring &amp; Observability</strong>: Hands-on experience with monitoring solutions (Prometheus, Grafana) and implementing proactive detection systems</li> </ul> <h3><strong>Highly Valued</strong></h3> <ul> <li>Experience with CI/CD pipelines, FluxCD, and Github Actions</li> <li>Comfortable coding in languages like Golang, Rust, or Python for infrastructure automation and tooling</li> <li>DevOps methodologies and practices</li> <li>Experience working in a trading or high-frequency trading environment</li> <li>Experience with ultra-low latency systems and network optimization</li> <li>Knowledge of FinOps and cost optimization strategies</li> <li>Performance tuning in high-throughput environments</li> </ul> <h3><strong>Personal Attributes</strong></h3> <ul> <li>Excellent communication skills with ability to explain complex technical concepts to non-technical audiences</li> <li>Strong organizational and time management skills with ability to prioritize urgent tasks and meet deadlines</li> <li>Methodical and disciplined approach to problem-solving</li> <li>Strong interest in technology and eagerness to learn new technologies and concepts</li> <li>Ability to work effectively in an international, fast-paced environment</li> </ul> <h1><strong>Company Culture &amp; Values</strong></h1> <ul> <li>Take Action &amp; Own the Mission</li> <li>Be of Service &amp; Contribute</li> <li>Innovate, Create Value, &amp; Be Courageous</li> <li>Act with Integrity &amp; Respect</li> </ul> <h1><strong>Benefits</strong></h1> <ul> <li>International environment (English is the main language)</li> <li>100% health coverage</li> <li>Team events and offsites</li> <li>Annual remote work allowance of 10 business days following successful probation completion</li> <li>Medical insurance support up to 400 SGD monthly per family member</li> <li>25 days of paid time off annually</li> </ul> <p>&nbsp;</p> <h1><strong>Recruitment Process</strong></h1> <p>Our process is consistent across all engineering roles and is designed to assess genuine technical depth. Candidates should expect the following stages:</p> <ul> <li>Stage 1: Talent Acquisition - Background and motivations</li> <li>Stage 2: Head of infrastructure - Technical Discussion</li> <li>Stage 3: Infrastructure Team - Technical and Cultural</li> <li>Stage 4: Head of Talent Strategy</li> </ul>