Senior Site Reliability Engineer
Lehi, Utah·Posted today
infrastructurepythongokubernetesawsgcpterraform
<div class="content-intro"><p style="line-height: 1.4;"><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Who we are</strong></span></p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at <a href="http://www.digicert.com/">www.digicert.com</a></span></p></div><p style="line-height: 1.4;"> </p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Job summary</strong></span></p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The Site Reliability Engineer (SRE) collaborates with development teams to embed reliability, scalability, and performance best practices throughout the software development lifecycle. This role bridges software engineering and cloud operations, ensuring mission-critical systems remain highly available and resilient. By integrating reliability early, the SRE fosters a culture of shared responsibility while enabling rapid and safe feature delivery.</span></p> <p style="line-height: 1.4;"> </p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will do</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Design and build fault-tolerant, high-performing systems that meet Service Level Objectives (SLOs) and Service Level Agreements (SLAs).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Implement monitoring, alerting, distributed tracing, and logging to ensure real-time system health visibility and proactive issue resolution.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Act as a first responder for production incidents, conduct blameless postmortems, and drive root cause analysis (RCA) and corrective actions.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Develop self-healing, automated deployments, and scaling solutions to minimize toil and improve system efficiency.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Improve continuous integration and deployment pipelines to enable safe, rapid, and reliable feature rollouts.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Review code, debug issues, and perform quality assurance (QA) on software components to enhance system reliability and performance.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Work closely with development teams to ensure best practices in software architecture, coding standards, and operational readiness.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Forecast scalability needs and optimize cloud infrastructure costs while balancing performance and efficiency.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ensure production environments meet security and compliance requirements, collaborating with teams to mitigate vulnerabilities and enforce best practices.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Work closely with development teams to embed reliability at every stage rather than treating it as an afterthought.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Use error budgets to balance feature velocity with system stability.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Implement observability and automation-first principles to measure system health and drive continuous improvement.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Leverage game days, chaos engineering, and resilience testing to validate system robustness and refine operational processes.</span></li> </ul> <p style="line-height: 1.4;"> </p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will have</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Extensive experience in distributed systems, cloud-native architectures (AWS, GCP, Azure), and DevOps practices.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Proficiency in Kubernetes, Terraform, CI/CD pipelines, and Infrastructure as Code (IaC).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong scripting and automation skills in Python, Go, Bash, or similar languages.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Expertise in observability tools such as Prometheus, Grafana, Datadog, Splunk, New Relic, and OpenTelemetry.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to troubleshoot complex production issues and drive scalable, resilient solutions.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience reviewing code, debugging applications, and conducting software testing to ensure high reliability and quality.</span></li> </ul> <p style="line-height: 1.4;"> </p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Benefits</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none">Competitive compensation and comprehensive health, dental, and vision coverage</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none">Retirement savings programs with company matching (401(k) or RRSP)</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none">Generous paid time off, including holidays, and vacation</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none">Paid parental leave and family support benefits</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none">Life and disability</span><span data-contrast="none"> </span><span data-contrast="none">coverage</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none">Flexible spending and health savings options (where applicable)</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none">Health and wellness support, including gym reimbursement and wellness programs</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none">Employee Assistance Program with </span><span data-contrast="none">24/7</span><span data-contrast="none">confidential support for employees and families</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none">Education assistance and professional development opportunities</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none">Access to LinkedIn Learning and continuous learning resources</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none">Employee referral bonus program and additional company perks and discounts</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"><span class="TextRun SCXW64308306 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW64308306 BCX0">Internal rewards and recognition platform (</span><span class="NormalTextRun SpellingErrorV2Themed SCXW64308306 BCX0">Motivosity</span><span class="NormalTextRun SCXW64308306 BCX0">) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues</span></span></span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none">Business travel insurance and global employee support programs</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></span></li> </ul> <p style="line-height: 1.4;"> </p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.</span></p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">#LI-RR1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong><span data-contrast="auto"><span class="TextRun Underlined SCXW779494 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW779494 BCX0">Compensation Transparency: </span></span><span class="EOP Selected SCXW779494 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559731":720,"335559738":0,"335559739":0}"> </span></span></strong></p> <p><span data-contrast="auto">The annualized base salary range for this position is outlined below.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">Each candidate’s compensation offer will be determined based on factors including experience, skills, qualifications, job duties, business needs, and location. For roles that include additional compensation components, total compensation may include base pay, bonus, equity, or other incentives.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">This role may also be eligible for benefits, which will be discussed during the hiring process. We are committed to fair and transparent pay practices and comply with all applicable pay transparency requirements. If you would like more information about compensation or benefits, we are happy to provide additional details during the hiring process.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">For more information regarding our comprehensive benefits, see the benefits section.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p></div><div class="title">Base Salary</div><div class="pay-range"><span>$125,000</span><span class="divider">—</span><span>$145,000 USD</span></div></div></div>