Senior Product Operations Manager, OKX SG
Singapore, Singapore·Posted 1mo ago
web3blockchainfintech
<div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="JAF7dFJcWoUusRx7RKkuM14BsYc" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-OqGZdUPi6oJlXzxlmNiu3gAmsVg"> <div data-page-id="V6OedkjJzouK9jxNIfuuhjt9sDc" data-docx-has-block-data="false"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="JAF7dFJcWoUusRx7RKkuM14BsYc" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-OqGZdUPi6oJlXzxlmNiu3gAmsVg"><em>OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.<br><br></em></div> </div> <h2 class="heading-2 ace-line old-record-id-doxuslsyQOGHoiYb47TiA1n51Th"><strong>Who We Are</strong></h2> <div class="ace-line ace-line old-record-id-doxustOiFVk8C3Uy4rotl5Nem5f"> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-Q479dQIlZozY6cxcPNFuoY1rsxe"> <div class="rich-text-paragraph" data-eleid="27"> <div class="ace-line ace-line old-record-id-RKOAdw3kVoh5EQxcr2juP3i0sTb"> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.<br> <div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class=" old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div> </div> </div> </div> </div> </div> </div> </div> <div class="ace-line ace-line old-record-id-doxusq2WnfR822THsuqUosdSzFu"> </div> <h2 class="heading-2 ace-line old-record-id-doxus9qcafz8J9vhi3nwZgrckWg"><strong>About The Opportunity</strong></h2> <div data-page-id="JvvOdRQ8doVyd7xNpiTlFJmkgXf" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxlgCY5snqpmVNtTHoH0sBLgVc">As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets. Our mission is to become the leading exchange in Singapore, offering seamless and efficient trading experiences to our clients and partners.</div> <div class="ace-line ace-line old-record-id-doxlgCY5snqpmVNtTHoH0sBLgVc"> </div> <div class="ace-line ace-line old-record-id-doxlgCY5snqpmVNtTHoH0sBLgVc">We are seeking a <strong>Senior Product Operations Manager</strong> to join our Singapore team. You will play a central role in translating business requirements into structured implementation inputs, coordinating cross-functional alignment, and supporting the successful rollout of products and features within the Singapore market.</div> <div class="ace-line ace-line old-record-id-doxlgCY5snqpmVNtTHoH0sBLgVc"> </div> </div> <h2 class="heading-2 ace-line old-record-id-doxushHxPgvpIV0pJrijghkWDWe"><strong>What You’ll Be Doing </strong></h2> <div data-page-id="JvvOdRQ8doVyd7xNpiTlFJmkgXf" data-lark-html-role="root" data-docx-has-block-data="false"> <h3 class="heading-3 ace-line old-record-id-ARRld3e7joY103xDb84lL9DxgAb">Product Strategy & Business Alignment</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-Pv29d7AoHorT6dx1YFTlDTs2glh" data-list="bullet"> <div>Partner closely with Product Managers to support product strategy and implementation planning for the Singapore market</div> </li> <li class="ace-line ace-line old-record-id-Z3pTdk6IIowXkaxSjNYl9w44grb" data-list="bullet"> <div>Consolidate business, operational, regulatory, and user considerations to help shape product requirements and rollout priorities</div> </li> <li class="ace-line ace-line old-record-id-V1OzdAsFGoDLi5xamBalpXgog8O" data-list="bullet"> <div>Act as a key liaison between Product and Singapore stakeholders, translating cross-functional feedback into structured requirements and operational action plans</div> </li> </ul> <h3 class="heading-3 ace-line old-record-id-D6S3dZY1roiUqxxt77IlQME1gU0">Operational Coordination & User Experience Improvement</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-WyM2dCus5oiod3xf8FqlHbNTgsc" data-list="bullet"> <div>Track and consolidate product-related issues, user feedback, and operational pain points, working closely with Product and Engineering teams to drive timely resolution and continuous improvement</div> </li> <li class="ace-line ace-line old-record-id-HS60d2X1bodQ58xG63mlAWwwgVb" data-list="bullet"> <div>Support investigation and root cause analysis of product or user experience issues, ensuring key findings and business impacts are clearly communicated to relevant stakeholders</div> </li> <li class="ace-line ace-line old-record-id-A4MWdV1r6oc61Nxmsvklbp6wgYb" data-list="bullet"> <div>Partner with Product teams on testing, rollout readiness, and post-launch monitoring to support a smooth and high-quality user experience</div> </li> </ul> <h3 class="heading-3 ace-line old-record-id-KWxsddBLqoI28HxKgJel89tLgbf">Market Intelligence & Product Insights</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-LKPsdqdU6ou9z6xr3PBlOgPqgSd" data-list="bullet"> <div>Maintain a strong understanding of the Singapore market landscape, including competitor offerings, product trends, user behaviours, and evolving market dynamics</div> </li> <li class="ace-line ace-line old-record-id-NRlwdErbjoBdTrx8MSGlFW4lg1b" data-list="bullet"> <div>Gather and consolidate insights from clients, internal stakeholders, market developments, and product usage trends to support business and product discussions</div> </li> <li class="ace-line ace-line old-record-id-Sy2hdrt8OoWxcWxzDZelx1RpgFg" data-list="bullet"> <div>Develop structured reporting and insight-sharing mechanisms to improve visibility across Product and Business teams</div> </li> </ul> <h2 class="heading-2 ace-line old-record-id-doxusWnZPeJsdMU53QGew90VQeh"><strong><br>What We Look For In You </strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-EQcldrlyToneqTxxTedlFCjZgri" data-list="bullet"> <div>Strong stakeholder management and coordination skills, with experience working across business, product, and governance functions</div> </li> <li class="ace-line ace-line old-record-id-B28OdSu7SoRp5IxSGPClYyeZgdh" data-list="bullet"> <div>Ability to translate business and operational requirements into structured documentation and actionable implementation inputs</div> </li> <li class="ace-line ace-line old-record-id-BvSMdIuoVoMxIxxoBFslsTlRgyh" data-list="bullet"> <div>Strong judgement and communication skills, with the ability to navigate complex trade-offs across business, legal, compliance, and risk considerations</div> </li> <li class="ace-line ace-line old-record-id-FEcmd7ThGo8T9HxfdwylkaxxgQf" data-list="bullet"> <div>Highly-organised and detail-oriented, with strong execution discipline and follow-through</div> </li> <li class="ace-line ace-line old-record-id-IBtPdPBxhoND1ix8hDwlFxPAg0d" data-list="bullet"> <div>Experience in crypto, fintech, financial services, or regulated technology environments is preferred<br> </div> </li> </ul> </div> <h2><strong>Perks & Benefits </strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-Gb04dtjtMoHmldxfAjXuI6P4snC" data-list="bullet"> <div>Competitive total compensation package</div> </li> <li class="ace-line ace-line old-record-id-Gb04dtjtMoHmldxfAjXuI6P4snC" data-list="bullet">L&D programs and education subsidy for employees' growth and development</li> <li class="ace-line ace-line old-record-id-doxusfCPfNQIPMLDddcFHLcCJRC" data-list="bullet"> <div>Various team building programs and company events</div> </li> <li class="ace-line ace-line old-record-id-doxusfCPfNQIPMLDddcFHLcCJRC" data-list="bullet">Wellness and meal allowances</li> <li class="ace-line ace-line old-record-id-doxusfCPfNQIPMLDddcFHLcCJRC" data-list="bullet">Comprehensive healthcare schemes for employees and dependants</li> <li class="ace-line ace-line old-record-id-doxusfCPfNQIPMLDddcFHLcCJRC" data-list="bullet">More that we love to tell you along the process!</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>