Senior HR/People Operations Specialist (m/f/d)

Lisbon·Posted today
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<p style="line-height: 1.4;"><span style="font-size: 12pt;">At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. &nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;">As a <strong>Senior HR/People Operations Specialist</strong> (m/f/d) at Flix, you will make an impact by delivering comprehensive HR operations support to our employees in Portugal and the UK. Reporting to the Team Lead People Western Europe and as part of a lean, fast-paced, and international team, you will ensure operational excellence, optimize processes, and support our people as we scale and shape the future of mobility.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;">The role is based in <strong>Lisbon (hybrid model).</strong></span></p> <p><span style="font-size: 24pt;"><strong data-renderer-mark="true">About the Role</strong></span></p> <ul> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;">Act as the first point of contact for employees, People Partners, authorities, and external providers on topics such as contracts, benefits, and employee lifecycle administration.</span></li> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;">Support the end-to-end payroll process by collaborating with our external payroll provider and assisting employees with payroll-related queries.</span></li> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;">Manage the employee lifecycle from onboarding to offboarding, including contract administration, documentation, references, and process improvements.</span></li> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;">Maintain accurate and up-to-date employee data in Workday and personnel records, ensuring data quality and compliance.</span></li> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;">Ensure compliance with Portuguese employment law and internal policies, minimizing risk and partnering with Legal when required.</span></li> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;">Drive the optimization and automation of People Operations processes, including employee data changes, documentation management, and reporting.</span></li> <li data-renderer-start-pos="10847"><span style="font-size: 12pt;">Collaborate closely with HRBP, Payroll, Legal, Recruitment, and global People Operations teams to ensure consistent processes and deliver local implementation of global initiatives<br></span></li> </ul> <p><span style="font-size: 24pt;"><strong>About You</strong></span></p> <ul> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;">5+ years of experience in HR Administration, People Operations, or HR Shared Services roles, ideally within an international and fast-growing environment</span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;">Degree in Human Resources, Economics, Psychology, Social Sciences, Pedagogics, or a related field</span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;">Solid knowledge of Portuguese labour law; knowledge of UK labour law is a plus</span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;">Hands-on experience with HRIS/HRMS systems; Workday experience is highly desirable</span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;">Strong understanding of payroll processes, including payroll preparation, validation, and coordination with external payroll providers</span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;">A proactive, hands-on mindset with a strong sense of ownership, attention to detail, and a drive to continuously improve processes</span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;">Strong communication skills, with the ability to build trusted relationships across all levels of the organization in a collaborative, international environment</span></li> <li data-renderer-start-pos="10944"><span style="font-size: 12pt;">Fluent in Portuguese and English, both written and spoken<br></span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt;">We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! &nbsp;</span></p> <p><span style="font-size: 24pt;"><strong>What We Offer</strong></span></p> <ul> <li data-renderer-start-pos="11445"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Travel perks</strong>: 12 free Flix vouchers + 12 discount vouchers for friends &amp; family.&nbsp;</span></li> <li data-renderer-start-pos="11530"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Work from (M)Anywhere</strong>: Depending on your role, work from another location for up to 60 days per year.&nbsp;</span></li> <li data-renderer-start-pos="11636"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Hybrid work model (50/50)</strong>: We are an office-first company, but we offer flexibility to balance work and life.&nbsp;</span></li> <li data-renderer-start-pos="11742"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Wellbeing support</strong>: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.&nbsp;</span></li> <li data-renderer-start-pos="11877"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Learning &amp; Development</strong>: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.&nbsp;</span></li> <li data-renderer-start-pos="12004"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Mentoring Program</strong>: Connect with experienced colleagues to gain insights and accelerate your career.&nbsp;</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt;">To view more local benefits specific to each office location, please check out this link:&nbsp;<a href="https://flix.careers/locations/">Locations - Flix Career</a></span></p> <hr> <p style="line-height: 1.4;"><span style="font-size: 18pt;"><strong>Why Join Flix?</strong></span></p> <p style="line-height: 1.4;" data-renderer-start-pos="12125"><span style="font-size: 12pt;">At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.</span><br><span style="font-size: 12pt;">As we continue to expand across the globe, you can make a real difference in how we work.</span></p> <p data-renderer-start-pos="12434"><span style="font-size: 12pt;">If you’re ready to grow and lead your journey, Flix is the place for you!&nbsp;</span></p> <p><iframe src="https://www.youtube.com/embed/YlHz7TiiRAw" width="560" height="314"></iframe></p> <p>&nbsp;</p>