Senior Card Operations Manager

<div class="content-intro"><p><strong>About Us</strong></p> <div data-page-id="HladdPLXIoNz4nxkqkCuk4rAs8v" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-XCikdRR2xoZIjdxtCKcuOflrs8d">Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.</div> <div class="ace-line ace-line old-record-id-IF06dI0MPoBwYfxbZ4zui13HsoC">&nbsp;</div> <div class="ace-line ace-line old-record-id-X5EbdOwvMoYuOmxQBbuueUEDsDd">Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.</div> <div class="ace-line ace-line old-record-id-LtVud2dO7oglqJxxZoOucqjJsPc">&nbsp;</div> <div class="ace-line ace-line old-record-id-RMHkdm4bPo66l3xMVO8ui1o8sle">Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.</div> </div></div><div data-page-id="BoAAdniBiox22OxFh67u8SUVsof" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-page-id="LfgDdpqojoGicAxe72PuJWB2sXd" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-VaCxdVxtOorzIrxF69Su0qRcsIc"><strong>About the Role:</strong></div> <div class="ace-line ace-line old-record-id-VaCxdVxtOorzIrxF69Su0qRcsIc">&nbsp;</div> <div class="ace-line ace-line old-record-id-YSUldAABPoeEpNxPApButrJcs1b">We are seeking a highly motivated and detail-oriented individual to join our fast-growing Card / Payment Business Expansion team. In this role, you will support the end-to-end commercial operational processes of our card programs in various regions, ensuring smooth vendor management, accurate financial reconciliation, and efficient capital injection operations. You will work closely with user operations, legal, compliance, treasury, and external partners to drive operational excellence and scalability.</div> <div class="ace-line ace-line old-record-id-YSUldAABPoeEpNxPApButrJcs1b">&nbsp;</div> <div class="ace-line ace-line old-record-id-QlXbdbkBeoFIPLx3JlbuSwDrsZe">&nbsp;</div> <div class="ace-line ace-line old-record-id-U6pCde8KmokUFgxrnTouBmNSsGh"><strong>Key Responsibilities:</strong></div> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-Uh2Rdc4GKo5cPCxEaSZupqbPsfg" data-list="bullet"> <div>Invoice Reconciliation &amp; Payment Management:</div> <ul class="list-bullet2"> <li class="ace-line ace-line old-record-id-B0RZdlvBVoQFR4xdGGlutDH9sky" data-list="bullet"> <div>Manage end-to-end invoice reconciliation and payment requests for vendors or external partners for the card business.</div> </li> <li class="ace-line ace-line old-record-id-VFbndngc2okr3HxOkohuEQtEsHd" data-list="bullet"> <div>Verify invoices against contracts and transactional data to identify discrepancies, mischarges, and revenue opportunities.</div> </li> <li class="ace-line ace-line old-record-id-NVXpd0La9ooxvCxo9Klu7emiseh" data-list="bullet"> <div>Follow up with vendors to resolve billing issues and ensure accurate financial reporting.</div> </li> <li class="ace-line ace-line old-record-id-V9zXd547fo3lkrx1oKEuF1qbscR" data-list="bullet"> <div>Support documentation and cost allocation processes.</div> </li> </ul> </li> <li class="ace-line ace-line old-record-id-AbatdMkcBo6aKvxbm6ZugfLtsO4" data-list="bullet"> <div>Payment Network &amp; Key Vendor Interaction:</div> <ul class="list-bullet2"> <li class="ace-line ace-line old-record-id-YgFXdwq63oDIcpxITcCuduadsmg" data-list="bullet"> <div>Manage day-to-day interaction with Visa and Mastercard, including working in Mastercard Connect and the equivalent Visa programme management portals</div> </li> <li class="ace-line ace-line old-record-id-WESudJ1c2o8tXjxjvAJutvyWsuh" data-list="bullet"> <div>Open, track, and manage projects and cases with payment networks in connection with product launches, BIN configurations, programme amendments, and scheme compliance mandates</div> </li> <li class="ace-line ace-line old-record-id-DFWsdTnoeoyJmixzqpsuhq1zsIh" data-list="bullet"> <div>Prepare and submit change requests to BIN sponsors and card processors for changes and additions to card programme functionality (new features, transaction controls, velocity limits, 3DS settings, tokenisation, etc.)</div> </li> <li class="ace-line ace-line old-record-id-Jl5VdtML7o4zrDxWq5tuPR5KsLf" data-list="bullet"> <div>Coordinate responses to payment network RFIs, mandates, and periodic programme assessments; track deadlines and manage internal sign-off</div> </li> <li class="ace-line ace-line old-record-id-QdvkdOG89oOuitxavFPuUYwJsZb" data-list="bullet"> <div>Manage the working relationship with the card personalisation (perso) vendor; oversee card stock ordering, lead time planning, and delivery coordination across regions</div> </li> <li class="ace-line ace-line old-record-id-YoQAd6xzbovSipxgUPpuyE6csdg" data-list="bullet"> <div>Liaise with the perso vendor on new card designs, carrier artwork, and fulfilment requirements</div> </li> <li class="ace-line ace-line old-record-id-NGf7dXFJjoyPatxCYQuumhgRssi" data-list="bullet"> <div>Track and reconcile perso and card stock costs against programme budgets</div> </li> </ul> </li> <li class="ace-line ace-line old-record-id-AiXydmq3CoQ9A1xoCwGubGJRsEc" data-list="bullet"> <div>Vendor Onboarding &amp; Agreement Management:</div> <ul class="list-bullet2"> <li class="ace-line ace-line old-record-id-IxXYdTuNZoyZIuxAwuvuVuqdszc" data-list="bullet"> <div>Lead KYB and vendor onboarding processes for Bybit card entities.</div> </li> <li class="ace-line ace-line old-record-id-XlUQd6ewCo7ceNxKfdjuEgNEszb" data-list="bullet"> <div>Assist in preparing financial projections and business cases for vendor partnerships.</div> </li> <li class="ace-line ace-line old-record-id-TgY2dOytqoDBLOxFtxKuEtJisUh" data-list="bullet"> <div>Assist in drafting, reviewing, and negotiating commercial terms in collaboration with legal and compliance teams.</div> </li> <li class="ace-line ace-line old-record-id-KgIndKsSMoAINlxpkvMu6rVosFP" data-list="bullet"> <div>Manage contract lifecycle from screening through internal approval and execution.</div> </li> </ul> </li> <li class="ace-line ace-line old-record-id-V3LWdT8ulof9q6xWvgUufIj3sNf" data-list="bullet"> <div>Operational Support &amp; Process Improvement:</div> <ul class="list-bullet2"> <li class="ace-line ace-line old-record-id-PpjFdmjZwoJ6YJxXY8fut1vuseg" data-list="bullet"> <div>Assist senior team members with card program operations, including Mastercard Connect and Visa systems.</div> </li> <li class="ace-line ace-line old-record-id-NzhedTrffo7I0rxmGX6uL42QsAG" data-list="bullet"> <div>Develop and document SOPs to streamline processes and improve operational efficiency.</div> </li> <li class="ace-line ace-line old-record-id-ICusdTD2coMYjVxaEx5uPLHXsff" data-list="bullet"> <div>Support ad-hoc analysis, reporting, and cross-functional projects as needed.</div> </li> </ul> </li> </ul> <div class="ace-line ace-line old-record-id-Y6kXdGJKporvBHxL98RuNEdxsCe">&nbsp;</div> <div class="ace-line ace-line old-record-id-GCJ1dArL9ogK2nxg4jXurGKpsHf"><strong>Qualifications:</strong></div> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-HRdPdSvgToQVqWx7Mc5u2ypas3f" data-list="bullet"> <div>Bachelor’s degree in Finance, Business, Economics, or related field.</div> </li> <li class="ace-line ace-line old-record-id-MgJfdr2hKosJ8pxmdtluEO06sUh" data-list="bullet"> <div>1-3 years of experience in card operations, payment processing, fintech, or financial operations.</div> </li> <li class="ace-line ace-line old-record-id-N575dLh5voJo4LxtM9yuEAC2sKJ" data-list="bullet"> <div>Strong understanding of card payment systems, interchange fees, billing logic, and vendor management.</div> </li> <li class="ace-line ace-line old-record-id-SqU8dtusVoucD2xtJjOu1LpQsbh" data-list="bullet"> <div>Experience with Mastercard Connect and/or Visa systems is a strong plus.</div> </li> <li class="ace-line ace-line old-record-id-CkeadqSNlobfrnxagI6ucI7EsEd" data-list="bullet"> <div>Excellent analytical skills with high attention to detail and accuracy.</div> </li> <li class="ace-line ace-line old-record-id-JNMndLOMBopUOKxwnu4uHqsss9d" data-list="bullet"> <div>Ability to manage multiple stakeholders and work in a fast-paced, global environment.</div> </li> <li class="ace-line ace-line old-record-id-KsdadedqZoCJuWxdCoKudmXDsSc" data-list="bullet"> <div>Proficient in Excel, Google Workspace, and financial reconciliation tools.</div> </li> <li class="ace-line ace-line old-record-id-Q1QPdqMNJoM58exv9BWuYz8asqq" data-list="bullet"> <div>Fluent in English; additional language skills (Spanish, Portuguese, etc.) are a plus.</div> </li> </ul> </div> </div><div class="content-conclusion"><p><strong>Why Join Us</strong><br>At Bybit, we are committed to fostering a supportive and enriching work environment.&nbsp;<br>Our benefits include:<br>- Study Growth Fund: We support your professional development and continuous learning.<br>- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.<br>- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.<br>- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.<br>- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.</p></div>