SDE II - Backend

About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! We are hiring an SDE 2 Backend Engineer to support the design, development, and maintenance of scalable backend services and APIs. The role will involve owning backend workstreams, building reliable system integrations, improving performance and observability, and contributing to production stability. The engineer will work closely with product, frontend, QA, DevOps, and other engineering stakeholders to deliver roadmap items and support ongoing platform needs. This role requires strong backend development experience, problem-solving ability, ownership mindset, and the ability to independently deliver medium-to-large technical initiatives. The position is required to improve backend execution capacity and support faster, more predictable delivery of business-critical features.