Role Readiness Operations Manager

United States - Remote·Posted today

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<div class="content-intro">Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit <a href="http://gomotive.com">gomotive.com</a> to learn more.</div><div> <h3>About the Role:</h3> </div> The Role Readiness Operations Manager is a critical leadership role within our Revenue Enablement organization. This person will oversee the operational strategy, execution, and continuous improvement of three core readiness programs: Onboarding, Ramp, and Bridge. The ideal candidate is an operationally-minded enablement leader who can balance program design, cross-functional orchestration, and flawless execution while ensuring new and developing sellers are set up for long-term success. This role requires a builder’s mindset, exceptional stakeholder management, and the ability to drive scalable readiness programs across global teams. <h3>What You'll Do:</h3> Program Leadership & Execution <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: black; font-family: helvetica, arial, sans-serif;">Own the full operational strategy and execution of the Onboarding, Ramp, and Bridge programs, ensuring they are delivered consistently, effectively, and at scale.</li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: black; font-family: helvetica, arial, sans-serif;">Maintain and continuously refine program frameworks, agendas, schedules, facilitator plans, and participant materials.</li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: black; font-family: helvetica, arial, sans-serif;">Drive seamless handoffs between Recruiting, Sales Leadership, Product, and Enablement to ensure smooth learner experiences from Day 1 through full productivity.</li> </ul> Operational Excellence <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: black; font-family: helvetica, arial, sans-serif;">Build and maintain processes and templates that standardize how readiness programs are delivered across regions.</li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: black; font-family: helvetica, arial, sans-serif;">Oversee program logistics, communications, timelines, scheduling, and coordination with facilitators and subject matter experts.</li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: black; font-family: helvetica, arial, sans-serif;">Ensure program content, tools, and resources are always up to date, accurate, and aligned with evolving business needs.</li> </ul> Stakeholder Management <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: black; font-family: helvetica, arial, sans-serif;">Partner closely with Sales Leaders, Revenue Operations, HR, and cross-functional enablement teams to ensure readiness programs support GTM goals.</li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: black; font-family: helvetica, arial, sans-serif;">Serve as the primary point of contact for all operational aspects of Onboarding, Ramp, and Bridge programs.</li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: black; font-family: helvetica, arial, sans-serif;">Facilitate feedback loops and proactively recommend program changes based on stakeholder priorities and learner insights.</li> </ul> Data, Insights & Reporting <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: black; font-family: helvetica, arial, sans-serif;">Monitor and analyze readiness KPIs, including ramp time, productivity milestones, competency attainment, and learner experience feedback.</li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: black; font-family: helvetica, arial, sans-serif;">Build reporting mechanisms and dashboards to surface program impact and drive continuous improvement.</li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; color: black; font-family: helvetica, arial, sans-serif;">Identify gaps, opportunities, and trends to improve program effectiveness and scalability.</li> </ul> <h3>What We're Looking For: </h3> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 11pt; color: black;">5+ years of experience in Sales Enablement, Revenue Operations, Program Management, or Learning & Development; experience in SaaS or similar fast-paced environments strongly preferred.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 11pt; color: black;">Proven ability to manage large-scale revenue readiness or onboarding programs with operational rigor.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 11pt; color: black;">Strong project management skills with demonstrated ability to lead complex initiatives end-to-end.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 11pt; color: black;">Excellent communication, presentation, and facilitation skills.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 11pt; color: black;">Highly organized and process-driven with an eye for systemization and repeatability.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 11pt; color: black;">Experience collaborating with senior sales leaders and cross-functional teams.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 11pt; color: black;">Ability to analyze data, create insights, and make data-driven decisions.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 11pt; color: black;">Comfortable working at speed, navigating ambiguity, and building in evolving environments.</li> </ul><div class="content-conclusion">Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.  Please review our Candidate Privacy Notice <a class="ProsemirrorEditor-link" href="https://drive.google.com/file/d/1X9AbvQHki8zZCyjDjip1g0NtdZHcykJc/view?usp=drive_link" target="_blank">here</a>. UK Candidate Privacy Notice <a href="https://drive.google.com/file/d/1nqdWTJ7WJJikhj1Yhlo4jxDRA_6yXZbd/view">here</a>. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.  All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.</div>

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