Robot Field Engineer

<h1><strong>Role Description</strong></h1> <p>We are looking to recruit an exceptional Robot Field Engineer to support our pilot deployments at customer sites.</p> <p>In this role you will:</p> <ul> <li>Oversee and operate robotic systems within pilot environments to meet operational goals.</li> <li>Coordinate with the customer engineering team and collect their feedback to ensure that our solution is meeting their expectations and goals.</li> <li>Collaborate with the Maven Autonomy and Controls teams to execute on-site test plans.</li> <li>Conduct first-level software triage, diagnose operational issues, and clearly report findings to the engineering development team for resolution.</li> <li>Integrate our robotic solutions with customer systems.</li> <li>Proactively monitor and manage robot task success rate and throughput.</li> <li>Execute routine and preventative maintenance on robotic hardware and electromechanical systems to ensure peak performance.</li> <li>Repair or replace electrical and mechanical components as necessary.</li> </ul> <p>You will collaborate closing with Controls, Autonomy, and Integration teams to ensure correct behavior in the field and with the Customer team to ensure their requirements are met.</p> <h1><strong>Qualifications</strong></h1> <p>Must Have:</p> <ul> <li>Bachelor of Science (B.S.) in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or a closely related technical field.</li> <li>Demonstrated hands-on experience working with complex robotic or electromechanical systems.</li> <li>Proficiency with C++/Python programming languages and familiarity with ROS2 and Linux-based development and debugging environments.</li> <li>Working knowledge of common robotics networking and communication protocols (e.g., CANOpen, EtherCAT, UART).</li> <li>Ability to work independently, troubleshoot issues effectively, and ensure the successful completion of robotic tasks.</li> <li>Comfortable working with standard mechanical and electrical tools (e.g., screwdrivers, wrenches, crimpers, multi-meter).</li> <li>Ability to travel 40-50% of the time to customer facilities.</li> </ul> <p>Nice to Have:<span class="Apple-converted-space">&nbsp;</span></p> <ul> <li>Masters of Science (M.S.) in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or a closely related technical field.</li> <li>Previous experience deploying and supporting robotic systems in field or production environments.</li> <li>Familiarity with safety-critical or real-time software systems.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p>