Robot Field Engineer

<h1><strong>Role Description</strong></h1> <p>We are looking to recruit an exceptional <strong>Robot Field Operator&nbsp;</strong>to support the deployment and operation of our robotic solutions in the field.</p> <p>In this role you will be a critical part of our field deployment team, ensuring the continuous and efficient operation of our robotic solutions in customer facilities.<span class="Apple-converted-space">&nbsp;</span></p> <p>Key responsibilities include:</p> <ul> <li><strong>System Operation:</strong> Oversee and operate mobile robotic systems within the production environment to meet operational goals.</li> <li><strong>Workflow Observation</strong>: Observe and provide feedback on the task workflow to the software development team to continuously improve operational efficiency.</li> <li><strong>Performance Management: </strong>Proactively monitor and manage robot task performance to maintain required production targets.</li> <li><strong>Intervention &amp; Correction:</strong> Manually intervene to correct tasks that the robot has mishandled.</li> <li><strong>Field Maintenance:</strong> Execute routine and preventative maintenance on robotic hardware and electromechanical systems to ensure peak performance.</li> <li><strong>Software Triage &amp; Reporting:</strong> Conduct first-level software triage, diagnose operational issues, and clearly report findings to the engineering development team for resolution. &nbsp;&nbsp;</li> </ul> <p>You will be working closely with robot software developers and hardware designers to improve the design and functionality of the robots<strong>.</strong></p> <h1><strong>Qualifications</strong></h1> <p><em>Must-have:</em></p> <ul> <li><strong>​​Education &amp; Experience:</strong> <ul> <li>Bachelor of Science (B.S.) in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or a closely related technical field.</li> <li>OR an Associate's degree in a related engineering field plus a minimum of 4 years of hands-on experience testing or operating robotic or electromechanical systems.</li> </ul> </li> <li><strong>Technical Expertise:</strong> <ul> <li>Demonstrated hands-on experience working with complex robotic or electromechanical systems.</li> <li>Proficiency with C++/Python programming languages and familiarity with ROS2 and Linux-based development and debugging environments.</li> <li>Working knowledge of common robotics networking and communication protocols (e.g., CANOpen, EtherCAT, UART).</li> </ul> </li> <li><strong>Operational Requirements:</strong> <ul> <li>Ability to work independently, troubleshoot issues effectively, and ensure the successful completion of robotic tasks.</li> <li>Comfortable working with standard mechanical and electrical tools (e.g., screwdrivers, wrenches, crimpers, multi-meter).</li> <li>Ability to work for extended periods in a non-climate-controlled warehouse environment and perform necessary manual labor and intervention tasks.</li> </ul> </li> </ul> <p><em>Nice-to-have:</em></p> <ul> <li> <p>Previous experience deploying and supporting robotic systems in field or production environments.</p> </li> <li>Familiarity with safety-critical or real-time software systems</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p>