Product Manager, Trips

United States ·Posted today

<div class="content-intro">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</div>The Community You Will Join Our Product Marketing Managers work backwards from the ideal experience for guests and hosts, turning product thinking, data, and research into strategy. They lead cross-functional teams across engineering, design, data science, program management, and marketing, and they stay detail-oriented and hands-on. The Guest product team builds the end-to-end journey guests take with us, from the first idea through the trip itself. Trips is where that journey comes together: the place guests see their reservations, plan what to do, coordinate with their group, and add experiences and services to their stay. The Difference You Will Make Airbnb is expanding beyond stays into experiences and services. Trips is where that growth happens: guests who have already booked a stay discover and book everything else for their trip. As Product Marketing Manager for Trips, you'll help build that business from its early stages into a habit for millions of guests. You'll own the feature roadmap across much of the Trips program and make the calls on scope and priority with your design and engineering teams. You'll lead those teams from brief to launch, use a steady cadence of experiment results to decide what to build next, and grow the share of trips that include experiences, services, and more. You'll also craft the product narrative that explains each release to leadership internally and to guests externally. A Typical Day <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Translate business goals into product briefs and requirements for new Trips features, each grounded in a real guest need</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Drive execution with engineering, design, data science, and program management, from concept through launch and iteration, often with many features in flight at once</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Shape how and when we suggest the next booking: in-app placements, personalized ranking, offers, and lifecycle messaging across the guest's trip</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Work with supply, partnerships, and operations teams so the experiences, services, and partner offerings guests see are relevant, available, and easy to book</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Partner with data scientists and engineers on the experiments they run in product, synthesize the outcomes, and make clear calls on what to scale, iterate on, or stop</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Make prioritization calls when guest experience, business impact, and engineering cost pull against each other, and keep partners aligned</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Present strategy and results in leadership reviews, turning complex tradeoffs into clear decisions and concise narratives</li> </ul> Your Expertise <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">8+ years in product marketing or product management, with a track record of moving a core growth metric (conversion, attach, frequency, or revenue per customer) through features you led to launch</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong execution: you've led cross-functional teams through complex launches on time and at a high quality bar, often with several features in flight at once</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience working on two-sided marketplaces or multi-product platforms, balancing what's right for customers with what makes supply and partners successful</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Fluent in experiment results: you can define what a test needs to learn, read growth metrics alongside guardrails like satisfaction and retention, and turn them into product decisions</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong judgment of consumer product quality, and a clear sense of what makes an experience useful and delightful</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to earn the trust of engineering, design, and data science partners and lead without formal authority</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Clear, structured communicator who can distill complex tradeoffs for executives and translate strategy into actionable guidance for teams</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience at a fast-growing consumer marketplace, launching a new category or business line (preferred)</li> </ul> Your Location We are open to candidates in multiple locations, but we ask that you are able to work Pacific Time Zone work hours as needed. This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. <a style="color: #000000;" href="https://careers.airbnb.com/">Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list</a>. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: <a style="color: #000000;" href="mailto:reasonableaccommodations@airbnb.com">reasonableaccommodations@airbnb.com</a>. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity: Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.<div class="content-pay-transparency"><div class="pay-input"><div class="description">How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  </div><div class="title">Pay Range</div><div class="pay-range">$200,000—$240,000 USD</div></div></div><div class="content-conclusion">  Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @<a href="http://airbnb.com">airbnb.com</a> or @<a href="http://ext.airbnb.com">ext.airbnb.com</a> email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  </div>

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