Product Manager, Claude Marketplace
San Francisco, CA | New York City, NY·Posted today
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<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2><strong>About the role</strong></h2> <p>The vision for Claude Marketplace is to create an ecosystem flywheel, connecting builders and buyers. For partners this drives stickier relationships, higher SOW, and Pillar 3 growth. For customers, this drives activation, retention, and confidence in bigger commits. When successful, Marketplace will be a part of every customer conversation, embedded in every commit, and a one-stop discovery surface for everything customers need to extend and deploy Claude.</p> <p>We're hiring a Product Manager to own the Marketplace as a product, for the partners who sell on it and the customers who buy through it. You'll work closely with the Marketplace team, which owns the partner and customer relationships as well as the commercial motion, and build on systems owned by other product and engineering teams. You'll have a lot of room to define and build the experience fitting for an AI native world. </p> <h2><strong>Key responsibilities</strong></h2> <ul> <li>Own the Marketplace product end to end for partners and customers, from onboarding and listing through purchase and billing</li> <li>Design the commercial workflows behind the Marketplace from first principles, so they scale and meet partners' and customers' finance, audit and compliance requirements</li> <li>Shape the business strategy and commercial incentives with Business Development, Finance and Legal, and build them into the product</li> <li>Be the product voice partners hear from, and turn signals from partners, customers and the field into a roadmap</li> <li>Define the Marketplace's success metrics and how they're measured</li> </ul> <h2><strong>Minimum qualifications</strong></h2> <ul> <li>Have owned a product end to end, including the operational workflows behind it, and were the person accountable for its outcomes </li> <li>Have built with or shipped on top of large language models, and have used them to make a product experience better</li> <li>Have led cross-functional work where most of the teams you depended on didn't report to you, and earned their trust quickly</li> <li>Can present to executives at partner companies and represent Anthropic well in front of them</li> <li>Write clearly enough that an engineer, an executive and an external partner can each see the tradeoff you're making</li> <li>Care about Anthropic's mission, and specifically about building an ecosystem where the companies that build on Claude grow along with it</li> </ul> <h2><strong>Preferred qualifications</strong></h2> <ul> <li>8+ years of product management experience</li> <li>Played an active role in a marketplace, app store or partner ecosystem, on either the platform or the partner side </li> <li>Taken a product from zero to one, where the users, the product and the economics all had to be worked out at once</li> <li>Go-to-market instincts: how co-sell motions, partner programs and platform economics work in enterprise software</li> <li>Experience/familiarity with high growth AI native companies, including their business models and growth vectors</li> </ul> <h2><strong>Location</strong></h2> <p>San Francisco, New York City or Seattle.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The annual compensation range for this role is listed below. </p> <p>For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.</p></div><div class="title">Annual Salary:</div><div class="pay-range"><span>$305,000</span><span class="divider">—</span><span>$385,000 USD</span></div></div></div><div class="content-conclusion"><h2><strong>Logistics</strong></h2> <p><strong>Minimum education: </strong>Bachelor’s degree or an equivalent combination of education, training, and/or experience</p> <p><strong>Required field of study: </strong>A field relevant to the role as demonstrated through coursework, training, or professional experience</p> <p><strong>Minimum years of experience: </strong>Years of experience required will correlate with the internal job level requirements for the position</p> <p><strong>Location-based hybrid policy:</strong> Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.</p> <p><strong data-stringify-type="bold">Visa sponsorship:</strong> We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.</p> <p><strong>We encourage you to apply even if you do not believe you meet every single qualification.</strong> Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.<br><br><strong data-stringify-type="bold">Your safety matters to us.</strong> To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit <u data-stringify-type="underline"><a class="c-link c-link--underline" href="http://anthropic.com/careers" target="_blank" data-stringify-link="http://anthropic.com/careers" data-sk="tooltip_parent" data-remove-tab-index="true">anthropic.com/careers</a></u> directly for confirmed position openings.</p> <h2><strong>How we're different</strong></h2> <p>We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.</p> <p>The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.</p> <h2><strong>Come work with us!</strong></h2> <p>Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. <strong data-stringify-type="bold">Guidance on Candidates' AI Usage:</strong> Learn about <a class="c-link" href="https://www.anthropic.com/candidate-ai-guidance" target="_blank" data-stringify-link="https://www.anthropic.com/candidate-ai-guidance" data-sk="tooltip_parent">our policy</a> for using AI in our application process.</p></div>