Marketing Operations Associate (Gurugram) - (Contractual)

Gurugram·Posted today

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At Flix, we are on a mission to make travel smarter, more sustainable, and more affordable across one of the fastest-growing bus markets in the world. As our intercity mobility network scales across regions, disciplined marketplace execution and reliable marketing operations become mission-critical. That is where you come in. Based in Gurugram on a hybrid work model, as an Operations Associate – Marketing & Sales you will drive marketplace compliance and marketing excellence across our network. You will be the central thread connecting regional teams, Marketing Managers, and ground operations partners — ensuring listing accuracy across major OTAs such as redBus and AbhiBus, coordinating offline marketing operations, and turning travel-partner data into recommendations that improve our search rankings. Beyond follow-ups, you will make sure critical initiatives are tracked, actioned, and closed on time. About the role <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coordinate with regional teams and travel partners to drive marketing initiatives and ensure listing compliance.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Track and monitor inventory across online travel agents (OTAs), highlighting gaps or delays proactively.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Cross-verify operator-level data from travel partners and establish protocols to prevent recurring errors.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Maintain listing hygiene and identify the actions needed to improve search rankings and visibility across major OTA platforms.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate across Distribution, Marketing Managers, and OTA partners to ensure accountability and adherence to timelines.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support the seamless execution of offline marketing initiatives by liaising with ground operations and internal managers.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Escalate overdue actions and unresolved compliance issues to the relevant stakeholders to drive timely resolution.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Independently sustain ongoing compliance and marketing operations across the network.</li> </ul> About You <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">1–2 years of experience in marketplace management, marketing operations, or project coordination.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong organisational skills and excellent written and verbal communication abilities.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">High ownership to drive action items to closure, with timely escalations to stakeholders and without needing constant follow-up.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Proficiency in Excel / Google Sheets for data reporting and tracker management.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">The ability to manage multiple parallel initiatives while staying organised under competing priorities.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">A proactive, collaborative mindset — coordinating across multiple sources, spotting issues early, and conducting root-cause analysis.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience in mobility, logistics, transportation, e-commerce, or marketplace operations.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Hands-on experience with automation tools or AI-powered solutions to streamline processes.</li> </ul> What we offer <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Hybrid work model</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">The opportunity to work in a rapidly scaling, tech-driven environment shaping the future of mobility.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">High-impact ownership of marketplace compliance and marketing operations across the network.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Broad cross-functional exposure to Distribution, Marketing, OTA partners, and ground operations.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">A learning and development budget and clear growth exposure into broader marketing and operations roles.</li> </ul>   Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! <iframe src="https://www.youtube.com/embed/YlHz7TiiRAw" width="560" height="314"></iframe>

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