KYC Product Manager

<div class="content-intro"><p><strong>About Us</strong></p> <div data-page-id="HladdPLXIoNz4nxkqkCuk4rAs8v" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-XCikdRR2xoZIjdxtCKcuOflrs8d">Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.</div> <div class="ace-line ace-line old-record-id-IF06dI0MPoBwYfxbZ4zui13HsoC">&nbsp;</div> <div class="ace-line ace-line old-record-id-X5EbdOwvMoYuOmxQBbuueUEDsDd">Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.</div> <div class="ace-line ace-line old-record-id-LtVud2dO7oglqJxxZoOucqjJsPc">&nbsp;</div> <div class="ace-line ace-line old-record-id-RMHkdm4bPo66l3xMVO8ui1o8sle">Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.</div> </div></div><div data-lark-html-role="root"> <div class="rich-text-paragraph" data-eleid="2"><strong><span class="text-only" data-eleid="3"><span class="text-only"><br>Responsibilities:</span></span></strong></div> <ol class="richTextDocs-orderList richTextDocs-orderList-marker1 richTextDocs-orderList-number" data-eleid="4"> <li class="richTextDocs-listItem" data-eleid="5" data-index="1."> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="6"><span class="text-only">Collaborate with compliance teams across different countries to design and optimize </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">KYC</span><span class="text-only"> workflows that balance regulatory requirements, </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">user experience</span><span class="text-only">, and conversion rates.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="7" data-index="2."> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="8"><span class="text-only">Work closely with Design, Development, Risk, and Compliance teams to prioritize and implement KYC process improvements that bring the most value.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="9" data-index="3."> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="10"><span class="text-only">Create and maintain Product Requirement Documents (PRDs) to ensure project clarity, proper execution, and timely delivery.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="11" data-index="4."> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="12"><span class="text-only">Analyze key user metrics (e.g., verification success rate, drop-off points) and use data-driven insights to improve the KYC experience and conversion.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="13" data-index="5."> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="14"><span class="text-only">Conduct user behavior analysis and continuously refine workflows to optimize the KYC process, enhance user experience, and improve efficiency in target markets.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="15" data-index="6."> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="16"><span class="text-only">Ensure smooth internal communication and alignment on KYC requirements, articulating new features and improvements to stakeholders.</span></span></div> </li> </ol> <div class="rich-text-paragraph" data-eleid="17">&nbsp;</div> <div class="rich-text-paragraph" data-eleid="18"><strong><span class="text-only" data-eleid="19"><span class="text-only">Requirements:</span></span></strong></div> <ol class="richTextDocs-orderList richTextDocs-orderList-marker1 richTextDocs-orderList-number" data-eleid="20"> <li class="richTextDocs-listItem" data-eleid="21" data-index="1."> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="22"><span class="text-only">3–6 years of experience as a Product Manager, preferably in the tech, fintech, finance, or blockchain industry.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="23" data-index="2."> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="24"><span class="text-only">Strong understanding of KYC/</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">AML</span><span class="text-only"> processes and regulatory frameworks is a significant advantage.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="25" data-index="3."> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="26"><span class="text-only">Hands-on experience in product lifecycle management, preferably within an Agile framework.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="27" data-index="4."> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="28"><span class="text-only">Strong analytical mindset with the ability to leverage data for decision-making and product optimization.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="29" data-index="5."> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="30"><span class="text-only">Exceptional time management and prioritization skills, with the ability to handle multiple projects in a fast-paced environment.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="31" data-index="6."> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="32"><span class="text-only">Excellent communication and collaboration skills to work effectively with cross-functional teams.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="33" data-index="7."> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="34"><span class="text-only">Fluent in English and Mandarin, both written and spoken.</span></span></div> </li> </ol> </div><div class="content-conclusion"><p><strong>Why Join Us</strong><br>At Bybit, we are committed to fostering a supportive and enriching work environment.&nbsp;<br>Our benefits include:<br>- Study Growth Fund: We support your professional development and continuous learning.<br>- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.<br>- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.<br>- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.<br>- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.</p></div>