Junior Technical Operations Manager – AI & Automation (m/f/d)
Warsaw·Posted today
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<p style="line-height: 1.4;"><span style="font-size: 12pt;">At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. </span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We are looking for a curious and driven Junior Technical Operations Manager with focus on AI & Automation who wants to build the operational backbone that lets us scale our platform globally with minimal resource investment. You will keep third-party partner inventory live on our platform while challenging how processes can be improved.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You will be part of a self-organized, cross-functional Platform Business Team where we test and launch new business models. This role starts from the same foundation as the rest of our Technical Operations team – integrating and maintaining partner inventory – and grows it in a new direction: using automation and AI to remove manual, repetitive work so the inventory can scale while remaining a stable team. Your work directly contributes to shaping the future of mobility.</span></p> <p><span style="font-size: 24pt;"><strong data-renderer-mark="true">About the Role</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Integrate and maintain partner inventory. </strong>You onboard third-party carriers onto our platform and keep their inventory accurate and healthy across our tools and integration modes (self-service, manual, hybrid, and API integration), the operational core our revenue and inventory growth depend on.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Automate the repetitive. </strong>You identify manual, recurring steps in our onboarding and inventory processes and replace them with scripts, workflows, and automation so the team scales without scaling effort.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Put AI to work. </strong>You prototype and apply AI tooling – from data checks and inventory QA to document handling and internal assistants – to speed up operations and improve quality of information.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Be an expert user of our internal tools. </strong>You work closely with our engineer to resolve technical issues, improve the partner and customer experience, and turn recurring pain points into tooling improvements.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Make it data-based. </strong>You use data to find where automation pays off, measure the impact of what you build, and prioritize the next opportunity.</span></li> </ul> <p><span style="font-size: 24pt;"><strong data-renderer-mark="true">About You</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Holds a degree in a technical, analytical, or business field – e.g. Business Information Systems, Computer Science, Engineering, Economics, Business Administration, or similar with 3+ years of relevant experience.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comfortable with data and automation tooling – for example spreadsheets, SQL, scripting (e.g. Python), no-code/low-code automation, or hands-on experimentation with AI tools.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You are a thorough, detail-oriented person who cares about clean, reliable data.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You can set your own goals, structure your work to meet them, and find creative workarounds to meet stakeholder needs.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You love an international environment and are a team player.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You are fluent in English; any other language is a plus.</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt;">We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! </span></p> <p><span style="font-size: 24pt;"><strong>What We Offer</strong></span></p> <ul> <li data-renderer-start-pos="11445"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Travel perks</strong>: 12 free Flix vouchers + 12 discount vouchers for friends & family. </span></li> <li data-renderer-start-pos="11530"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Work from (M)Anywhere</strong>: Depending on your role, work from another location for up to 60 days per year. </span></li> <li data-renderer-start-pos="11636"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Hybrid work model</strong>: We are an office-first company, but we offer flexibility to balance work and life. </span></li> <li data-renderer-start-pos="11742"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Wellbeing support</strong>: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. </span></li> <li data-renderer-start-pos="11877"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Learning & Development</strong>: Take advantage of language classes, training courses, and expert-led sessions to grow your skills. </span></li> <li data-renderer-start-pos="12004"><span style="font-size: 12pt;"><strong data-renderer-mark="true">Mentoring Program</strong>: Connect with experienced colleagues to gain insights and accelerate your career. </span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt;">To view more local benefits specific to each office location, please check out this link: <a href="https://flix.careers/locations/">Locations - Flix Career</a></span></p> <hr> <p style="line-height: 1.4;"><span style="font-size: 18pt;"><strong>Why Join Flix?</strong></span></p> <p style="line-height: 1.4;" data-renderer-start-pos="12125"><span style="font-size: 12pt;">At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.</span><br><span style="font-size: 12pt;">As we continue to expand across the globe, you can make a real difference in how we work.</span></p> <p style="line-height: 1.4;" data-renderer-start-pos="12434"><span style="font-size: 12pt;">If you’re ready to grow and lead your journey, Flix is the place for you! </span></p> <p style="line-height: 1.4;"><iframe src="https://www.youtube.com/embed/YlHz7TiiRAw" width="560" height="314"></iframe></p> <p> </p>