Implementation Consultant

• About Us: Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector. We provide HR/HCM technology, managed services, and global BPO, serving over 95,000 businesses and processing over $135B in annual payroll. Headquartered in Chandler, Arizona, we operate as a “One Employer Solution” and help businesses streamline and grow. Learn more at www.vensure.com . • Position Summary: Implementation Consultant — subject matter expert responsible for leading PEO client implementations, coordinating cross-functional teams, ensuring compliance, and delivering an exceptional client experience. • Essential Duties and Responsibilities: • Lead the full client implementation process for new PEO clients to ensure a seamless transition to our services. • Understand client requirements and configure PEO solutions to meet those needs. • Serve as primary point of contact during implementation; address concerns, answer questions, and provide expert guidance on system configuration and best practices. • Provide training and guidance to drive system adoption and user proficiency. • Troubleshoot and resolve technical or process-related issues during implementation. • Collaborate with Sales, Client Relations, Payroll, and other cross-functional teams. • Act as a subject matter expert on industry trends, workflows, complex client situations, and benefits regulations. • Identify process improvements and efficiency opportunities in benefit implementations. • Perform other duties as required. • Marginal Functions: • Recommend enhancements to implementation methodologies, tools, and templates. • Collaborate with peers and leadership to ensure consistent implementation practices. • Attend webinars, seminars, and trainings. • Perform ad hoc duties or projects as assigned. • Knowledge, Skills, and Abilities: • Excellent written and verbal communication and interpersonal skills. • Strong problem-solving mindset and ability to analyze complex situations. • Exceptional attention to detail, data analysis, and quality-control skills. • Ability to prioritize, re-prioritize, and balance workloads to meet changing objectives. • Ability to remain calm and professional under pressure or during escalations. • Strong teamwork skills and ability to foster cooperation. • Education & Experience: • High School diploma/GED or equivalent combination of experience, skills, education, certifications, or training. • At least 3 years of related work experience in implementation, payroll, or a related HR field. • Proficiency in HR software and tools, specifically PrismHR. • Strong understanding of payroll and HR processes, regulations, and compliance requirements. • Proven experience managing multiple implementation projects and meeting deadlines. • Knowledge of federal and state benefit-administration regulations. • Proficient in Microsoft Office (Word, Excel, PowerPoint). • Required Licenses and/or Certifications: • Industry certification not required but beneficial (e.g., FPC, CPP, PHR, SHRM-CP, PMP). • Physical, Mental & Communication Demands: • Reasonable accommodations available for qualified individuals with disabilities. • Frequently required to sit; occasionally stand and walk; may remain stationary 75–100% of the time. • May occasionally move about the building to access equipment or mail; may occasionally lift up to 20 lbs. • Constantly communicates with team members and operates computers and standard office equipment (keyboard, mouse, printer, scanner, copier). • Repetitive motions of wrists/hands/fingers; close vision and ability to adjust focus required. • Requires sustained mental concentration and moderate intensity; typical office noise levels. • Environmental Conditions: • Indoor office environment with occasional moderate noise from printers or co-workers. • Disclaimer: • This description does not list every duty; management may assign other job-related tasks. • Reasonable accommodation will be made to enable individuals with disabilities to perform essential functions. • This document does not create an employment contract; employment is at-will. • Benefits: • Health: medical, dental, and vision coverage. • Retirement: 401(k) with company match. • Paid Time Off: PTO, holidays, parental leave, and state-required sick leave. • Other: life insurance, short- and long-term disability, employee assistance program (EAP), FSA, HSA, identity-theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. #SolvoHRGlobal #LI-PROMOTED #LI-Onsite