Head of Web Strategy and Services

Vancouver, BC·Posted today
developer-toolssaasnode
<h1 class="" data-path-to-node="3">Manager, Growth Marketing (M08)</h1> <p data-path-to-node="4"><span class="" data-path-to-node="4,0">We’re looking for a Manager, Growth Marketing (Head of Web Strategy &amp; Services) to join our team in Vancouver and own asana.com as our front door and as a measurable driver of web conversion and sales pipeline</span><span class="" data-path-to-node="4,2">. The Asana Marketing team is responsible for fueling business growth and building a brand customers love, partnering across the business to create a holistic digital strategy that ensures our website looks, performs, and drives measurable results in telling Asana’s story to the world</span><span class="" data-path-to-node="4,4">. In this role, you will set the strategy for how key personas discover, understand, and navigate the site, while leading web strategy, localization, web platform (CMS), <span class="citation-13133 citation-13134 citation-end-13134">and the engineering capacity that brings it to life</span></span><span class="" data-path-to-node="4,6"><span class="citation-13131 citation-13132 citation-end-13132">.</span></span></p> <p data-path-to-node="5"><span class="" data-path-to-node="5,0"><span class="citation-13129 citation-13130 citation-end-13130">This role is based in our Vancouver office with an office-centric hybrid schedule</span></span><span class="" data-path-to-node="5,2"><span class="citation-13127 citation-13128 citation-end-13128">. The standard in-office days are Monday, Tuesday, and Thursday</span></span><span class="" data-path-to-node="5,4"><span class="citation-13125 citation-13126 citation-end-13126">. Most Asanas have the option to </span><span class="citation-13125 citation-end-13125">work from home on Wednesdays</span></span><span class="" data-path-to-node="5,6"><span class="citation-13124 citation-end-13124">. Working from home on Fridays depends on the type of work you d</span>o and the teams with which you partner</span><span data-path-to-node="5,8">. If you're interviewing for this role, your recruiter will share more about the in-office requirements</span><span data-path-to-node="5,10">.</span></p> <h1 data-path-to-node="6">What you’ll achieve</h1> <ul data-path-to-node="7"> <li> <p data-path-to-node="7,0,0"><span data-path-to-node="7,0,0,0">Set a customer-journey-led vision for asana.com that makes our multi-product portfolio clear for every key persona, from new visitors to trial users and enterprise customers</span><span class="" data-path-to-node="7,0,0,2">.</span></p> </li> <li> <p data-path-to-node="7,1,0"><span data-path-to-node="7,1,0,0">Own the website's contribution to web conversion and pipeline, establishing a robust measurement framework and analytics practice that makes performance visible across the business</span><span data-path-to-node="7,1,0,2">.</span></p> </li> <li> <p data-path-to-node="7,2,0"><span data-path-to-node="7,2,0,0">Build and prioritize the global web roadmap by synthesizing user research, analytics, experimentation, and cross-functional stakeholder input</span><span data-path-to-node="7,2,0,2">.</span></p> </li> <li> <p data-path-to-node="7,3,0"><span data-path-to-node="7,3,0,0">Establish operational rigor across planning, intake, prioritization, and release cycles, ensuring the website ships quickly while maintaining high quality and governance</span><span data-path-to-node="7,3,0,2">.</span></p> </li> <li> <p data-path-to-node="7,4,0"><span class="" data-path-to-node="7,4,0,0">Drive an AI-first web operations model, integrating AI tools to accelerate content workflows, QA, localization, and data analysis</span><span data-path-to-node="7,4,0,2">.</span></p> </li> <li> <p data-path-to-node="7,5,0"><span class="" data-path-to-node="7,5,0,0">Oversee the web platform (CMS) architecture and roadmap, optimizing site performance, reliability, Core Web Vitals, and operational costs</span><span class="" data-path-to-node="7,5,0,2">.</span></p> </li> <li> <p data-path-to-node="7,6,0"><span data-path-to-node="7,6,0,0">Lead and support the web engineering and localization teams, setting technical delivery standards and ensuring international visitors receive an exceptional localized experience</span><span data-path-to-node="7,6,0,2">.</span></p> </li> <li> <p data-path-to-node="7,7,0"><span class="" data-path-to-node="7,7,0,0">Partner cross-functionally with Product Marketing, Demand Generation, SEO, Paid Media, Data Science, and Brand Design to align business priorities with customer needs</span><span data-path-to-node="7,7,0,2">.</span></p> </li> </ul> <h1 data-path-to-node="8">About you</h1> <ul data-path-to-node="9"> <li> <p data-path-to-node="9,0,0"><span class="" data-path-to-node="9,0,0,0">Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making</span><span class="" data-path-to-node="9,0,0,2">.</span></p> </li> <li> <p data-path-to-node="9,1,0"><span class="" data-path-to-node="9,1,0,0">Proven track record leading web or digital strategy for complex, multi-product B2B SaaS websites, with measurable impact on conversion rates and sales pipeline</span><span data-path-to-node="9,1,0,2">.</span></p> </li> <li> <p data-path-to-node="9,2,0"><span class="" data-path-to-node="9,2,0,0">People leadership experience managing multi-disciplinary or technical teams, including web platform engineers, developers, and agency partners</span><span class="" data-path-to-node="9,2,0,2">.</span></p> </li> <li> <p data-path-to-node="9,3,0"><span class="" data-path-to-node="9,3,0,0">Strong fluency across modern web architecture, CMS platforms, site performance, Core Web Vitals, and technical delivery workflows</span><span data-path-to-node="9,3,0,2">.</span></p> </li> <li> <p data-path-to-node="9,4,0"><span class="" data-path-to-node="9,4,0,0">Deep grounding in user journeys, persona-based messaging, and customer research, using experimentation and web<span class="citation-13123 citation-end-13123"> analytics to guide priorities</span></span><span class="" data-path-to-node="9,4,0,2"><span class="citation-13122 citation-end-13122">.</span></span></p> </li> <li> <p data-path-to-node="9,5,0"><span class="" data-path-to-node="9,5,0,0"><span class="citation-13121 citation-end-13121">Demonstrated experience scaling international web experiences and localization strategies across multiple global regions</span></span><span class="" data-path-to-node="9,5,0,2"><span class="citation-13119 citation-13120 citation-end-13120">.</span></span></p> </li> <li> <p data-path-to-node="9,6,0"><span class="" data-path-to-node="9,6,0,0"><span class="citation-13117 citation-13118 citation-end-13118">Collaborative leadership style with the ability to influence cross-functional leade</span><span class="citation-13117">rs, balance competing organizational inputs, and advocate f</span><span class="citation-13113 citation-13114 citation-13115 citation-13116 citation-13117 citation-end-13117">or user experience</span></span><span class="" data-path-to-node="9,6,0,2"><span class="citation-13108 citation-13109 citation-13110 citation-13111 citation-13112 citation-end-13112">.</span></span></p> </li> </ul> <p data-path-to-node="10"><span class="" data-path-to-node="10,0"><span class="citation-13103 citation-13104 citation-13105 citation-13106 citation-13107 citation-end-13107">At Asana, we're committed to buil</span><span class="citation-13103 citation-13104 citation-13105 citation-13106 citation-end-13106">ding teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission</span></span><span class="" data-path-to-node="10,2"><span class="citation-13099 citation-13100 citation-13101 citation-13102 citation-end-13102">.</span><span class="citation-13099 citation-13100 citation-13101 citation-end-13101"> If you're interested in this role and don't meet every listed requirement, we still encourage you to apply</span></span><span class="" data-path-to-node="10,4"><span class="citation-13096 citation-13097 citation-13098 citation-end-13098">.</span></span></p> <h1 class="" data-path-to-node="11"><span class="citation-13093 citation-13094 citation-13095 citation-end-13095">W</span><span class="citation-13093 citation-13094 citation-end-13094">hat we’ll offer</span></h1> <p data-path-to-node="12"><span class="" data-path-to-node="12,0"><span class="citation-13091 citation-13092 citation-end-13092">Our comp</span><span class="citation-13091 citation-end-13091">rehensive compensation package plays a big part in how we reco</span>gnize you fo<span class="citation-13090 citation-end-13090">r the impact you have on our path to achieving our mission</span></span><span class="" data-path-to-node="12,2"><span class="citation-13089 citation-end-13089">. We believe that compensation should be reflective of the value you create relative to the market value of your role</span></span><span class="" data-path-to-node="12,4"><span class="citation-13088 citation-end-13088">. To ensure pay is fair and not impact</span>ed by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit</span><span class="" data-path-to-node="12,6">.</span></p> <p data-path-to-node="13"><span class="" data-path-to-node="13,0">For this role, the estimated base salary range is between $210,000 -$250,000 CAD</span><span class="" data-path-to-node="13,2"><span class="citation-13087 citation-end-13087">. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process</span></span><span class="" data-path-to-node="13,4"><span class="citation-13086 citation-end-13086">. The listed range above is a guideline, and the base </span>salary range for this role may be modified</span><span class="" data-path-to-node="13,6"><span class="citation-13085 citation-end-13085">.</span></span></p> <p data-path-to-node="14"><span class="" data-path-to-node="14,0"><span class="citation-13084 citation-end-13084">In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits</span></span><span class="" data-path-to-node="14,2"><span class="citation-13083 citation-end-13083">. If you're interviewing for this role, speak</span> with your recruiter to learn more about the total compensation and benefits for this role</span><span data-path-to-node="14,4">.</span></p> <p data-path-to-node="15">We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:</p> <ul data-path-to-node="16"> <li> <p data-path-to-node="16,0,0"><span data-path-to-node="16,0,0,0">Mental health, wellness &amp; fitness benefits</span></p> </li> <li> <p data-path-to-node="16,1,0"><span data-path-to-node="16,1,0,0">Career coaching &amp; support</span></p> </li> <li> <p data-path-to-node="16,2,0"><span data-path-to-node="16,2,0,0">Inclusive family building benefits</span></p> </li> <li> <p data-path-to-node="16,3,0"><span data-path-to-node="16,3,0,0">Long-term savings or retirement plans</span></p> </li> <li> <p data-path-to-node="16,4,0"><span data-path-to-node="16,4,0,0">In-office culinary options to cater to your dietary preferences</span></p> </li> </ul> <p data-path-to-node="17"><span class="" data-path-to-node="17,0">These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations</span><span data-path-to-node="17,2">. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role</span><span class="" data-path-to-node="17,4">.<br><br><br>#LI-Hybrid</span></p><div class="content-conclusion"><p><strong>About us</strong></p> <p data-pm-slice="1 1 []">Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.</p> <div class="TypographyPresentation_31345133_root TypographyPresentation_31345133_root--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol_1625403506_highlightSol HighlightSol_1625403506_buildingBlock" style="text-align: left;">We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.</div> <p data-pm-slice="1 1 []"><strong><a class="LinkThemeablePresentation LinkPrimaryPresentation LinkPrimaryPresentation--sentimentSelected PrimaryLink HighlightSol HighlightSol--core HighlightSol--buildingBlock" href="https://www.gem.com/form?formID=fbcdec8c-3442-43b9-9b45-d2b5f4ea25db" target="_blank">Join Asana’s Talent Network</a></strong>&nbsp;to stay up to date on job opportunities and life at Asana.</p></div>