Customer Care Specialist (Telecom) – Growth Opportunity | Charlotte

🌟 Job Summary We are hiring a Customer Service Representative to support customers with their accounts, billing inquiries, and service requests. This role is focused on delivering a positive customer experience from onboarding through ongoing support. 🎯 Key Responsibilities Handle customer interactions via phone, email, and chat Assist with billing inquiries, payments, and account updates Resolve customer issues and provide follow-up support Process account changes and cancellations Coordinate with internal teams (Sales, Operations, Service Delivery) 🧠 Qualifications Customer service or call center experience Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Comfortable handling billing questions ⭐ Preferred Telecom experience Billing or account support experience Bilingual (English/Spanish) 🎓 Requirements High School Diploma 🔥 Apply Today Join a growing telecom company and build your career in customer support. #HireFinder #LI-PROMOTED #LI-Onsite