Compliance & Regulatory Operations Manager (Mexico)

<p><strong>Position Title: </strong>Compliance &amp; Regulatory Operations Manager (Mexico)<strong><br></strong><strong>Location:</strong> Mexico – Hybrid<br><strong>Employment Type:</strong> Full-time<br><strong>Reporting to:</strong> Country Manager, Mexico (solid line) / Global Chief Compliance Officer (dotted line)</p> <h2><strong>Company Overview</strong></h2> <p>Telcoin is a global fintech company focused on developing innovative financial products and infrastructure at the intersection of telecommunications, payments, and digital assets (Stablecoins).<br>Established in 2017, Telcoin operates through entities across multiple international markets and continues to expand its regulated financial services footprint.<br>As we develop our business in Mexico, we are seeking an experienced <strong>Compliance &amp; Regulatory Operations Manager</strong> who can lead our local compliance function while also taking a hands-on role in regulatory applications, licensing initiatives, and broader business operations.</p> <h2><strong>Role Overview</strong></h2> <p>The Compliance &amp; Regulatory Operations Manager will be a key member of Telcoin Mexico's leadership team.<br>The role will have a <strong>solid-line reporting relationship to the Country Manager in Mexico</strong>, while maintaining a <strong>dotted-line relationship to Telcoin's Global Chief Compliance Officer</strong> and working closely with Telcoin's global Compliance, Legal, Product, Operations, Finance, and Risk teams.&nbsp; This is a hands-on leadership role, not a purely advisory one. You will move between regulatory interpretation and practical execution: leading Telcoin's financial institution application from preparation through regulatory review, owning the local AML/CFT program end to end, and acting as a trusted advisor to the Country Manager on how regulatory requirements shape the business, including virtual-assest-related obligations.&nbsp; The person joining us should therefore be comfortable working in an environment where regulatory, operational, and commercial workstreams frequently overlap.</p> <h2><strong>Key Responsibilities</strong></h2> <h3><strong>Regulatory Strategy &amp; Licensing</strong></h3> <ul> <li>Work closely with the Country Manager, Global Chief Compliance Officer, Legal team, senior management, and external regulatory advisers to execute Telcoin's regulatory strategy in Mexico.</li> <li>Take a hands-on role in preparing regulatory applications, supporting documentation, policies, procedures, business plans, operating models, risk assessments, and responses to regulatory inquiries.</li> <li>Support Telcoin's planned application for authorization as an <strong>financial institution</strong> and help manage the application and authorization process from preparation through regulatory review.</li> <li>Support other registrations and regulatory initiatives relevant to Telcoin's business model, including:</li> <ul> <li>SAT registration and ongoing obligations relating to <strong>Actividades Vulnerables involving virtual assets</strong>;</li> <li>applicable CNBV registrations or authorizations;</li> <li>additional financial-services permissions that may become necessary as the Mexican business develops.</li> </ul> <li>Coordinate regulatory projects across Telcoin's local and global teams and external advisers.</li> <li>Track regulatory submissions, outstanding requirements, dependencies, deadlines, and regulator requests.</li> <li>Serve as a key point of contact with Mexican regulators and governmental authorities where appropriate.</li> </ul> <h3><strong>AML / CFT &amp; Compliance Management</strong></h3> <ul> <li>Develop, implement, maintain, and continuously improve Telcoin Mexico's AML/CFT and financial-crime compliance framework.</li> <li>Maintain local policies and procedures in accordance with Mexican law while ensuring appropriate alignment with Telcoin Group's global compliance standards.</li> <li>Conduct and maintain AML/CFT and other regulatory risk assessments applicable to the Mexican business.</li> <li>Oversee customer due diligence, KYC, enhanced due diligence, beneficial ownership identification, sanctions screening, transaction monitoring, and related financial-crime controls.</li> <li>Ensure required regulatory notices, reports, and other filings are submitted accurately and within applicable deadlines.</li> <li>Review potentially suspicious customer or transactional activity and coordinate escalation and reporting processes where required.</li> <li>Maintain appropriate compliance records, registers, evidence, and documentation.</li> <li>Monitor regulatory developments in Mexico and assess their impact on Telcoin's products and operations.</li> <li>Work with the Global Compliance team to continuously strengthen Telcoin's compliance framework and controls.</li> <li>Support regulatory inspections, audits, information requests, and remediation programs.</li> </ul> <h3><strong>Business &amp; Regulatory Operations</strong></h3> <p>This role will also act as a <strong>hands-on business partner to the Country Manager</strong>.</p> <p>Responsibilities may include:</p> <ul> <li>Supporting the Country Manager with regulatory, operational, and administrative requirements involved in establishing and scaling Telcoin's Mexican business.</li> <li>Helping translate regulatory requirements into practical product and operational processes.</li> <li>Working with Product and Engineering teams to ensure regulatory requirements are appropriately incorporated into product development.</li> <li>Coordinating with banks, payment partners, vendors, consultants, lawyers, auditors, and other third parties required to establish Telcoin's operations.</li> <li>Assisting with business applications, due diligence requests, questionnaires, banking relationships, vendor onboarding, and regulatory documentation.</li> <li>Supporting the development of operating procedures and internal controls as the local organization grows.</li> <li>Taking ownership of projects outside of traditional compliance responsibilities where necessary to help establish and grow the Mexican business.</li> </ul> <p>We are looking for someone who is comfortable <strong>rolling up their sleeves and getting things done</strong>, rather than operating solely as a policy or advisory function.</p> <h2><strong>Qualifications &amp; Experience</strong></h2> <h3><strong>Required</strong></h3> <ul> <li>Bachelor's degree in Law, Finance, Business Administration, Accounting, Economics, or a related field.</li> <li>Significant professional experience in compliance, regulatory affairs, financial crime, legal/regulatory operations, or a closely related role within Mexico.</li> <li>Strong practical knowledge of the Mexican financial-services regulatory environment.</li> <li>Experience working with or interacting with Mexican regulators such as <strong>CNBV, SAT, SHCP/UIF, or Banco de México</strong>.</li> <li>Practical experience with AML/CFT, KYC/CDD, transaction monitoring, regulatory reporting, and compliance controls.</li> <li>Experience preparing regulatory documentation and coordinating complex regulatory or licensing projects.</li> <li>Ability to independently manage projects involving multiple internal and external stakeholders.</li> <li>Strong organizational and analytical skills with excellent attention to detail.</li> <li>Commercial mindset and ability to understand how regulatory requirements affect products and business models.</li> <li>Comfortable working in a fast-moving environment where processes and regulatory structures are still being built.</li> <li>Professional fluency in <strong>Spanish and English</strong>.</li> <li>Resident in Mexico.</li> </ul> <h3><strong>Highly Desirable</strong></h3> <ul> <li>Previous experience working for an Financial Institution<strong> fintech, payments company, digital asset company, bank, money transmitter, or other regulated financial institution in Mexico</strong>.</li> <li>Direct experience supporting an Financial Institution authorization or another CNBV financial institution licensing process.</li> <li>Experience establishing a compliance program or regulated operation from an early stage.</li> <li>Knowledge of Mexican regulation relating to virtual assets and Actividades Vulnerables.</li> <li>Experience working with cryptocurrency, blockchain, stablecoins, digital wallets, cross-border payments, or other digital financial products.</li> <li><strong>CNBV certification in PLD/FT/FPADM</strong>, or eligibility and willingness to obtain the applicable certification.</li> <li>Experience working within an international organization and coordinating with global Compliance, Legal, Product, and Operations teams.</li> </ul> <h2><strong>The Person We're Looking For</strong></h2> <p>The ideal candidate combines the mindset of a <strong>compliance professional, regulatory project manager, and business operator</strong>.<br>You should be comfortable interpreting regulation and discussing technical compliance requirements with lawyers and regulators, but equally comfortable opening a spreadsheet, preparing an application, coordinating documentation, working with a banking partner, reviewing a product workflow, or helping the Country Manager solve an operational problem.<br>Telcoin Mexico is entering an important stage of its development, including preparations for additional financial-services authorization. This role provides an opportunity to help build the regulatory and operational foundation of the business rather than simply maintain an established compliance program.</p> <h2><strong>Application Process</strong></h2> <p>Interested candidates should submit a resume outlining their relevant experience, particularly any experience involving Mexican financial-services regulation, AML/CFT, fintech, payments, digital assets, or regulatory licensing.<br>Please highlight any relevant professional certifications, including CNBV AML/CFT certification, and any direct experience with a financial institution authorization processes in Mexico.<br>Telcoin is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage qualified candidates from all backgrounds to apply.</p>