Compliance Operations Associate - São Paulo (Hybrid)

<div class="content-intro"><p><strong>Clara is the leading platform in Latin America for companies to execute and manage every payment operation.</strong> More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others.</p></div><h3 data-path-to-node="1">What you'll do</h3> <p>We are looking for a hands-on Compliance Operations Associate based in Brazil to join the Legal &amp; Compliance team and report directly to the Head of Legal &amp; Compliance. The role will support customer onboarding, ongoing reviews and the operational AML/CFT agenda across Brazil, Mexico and Colombia.</p> <p>You will manage high-volume casework with sound judgment, clear evidence and reliable execution, while helping us improve controls, workflows and automation.</p> <ul> <li>Review onboarding, remediation and reassessment cases for customers in Brazil, Mexico and Colombia.</li> <li>Analyze corporate documents, ownership structures, Ultimate Beneficial Owners (UBOs), business models, expected activity and the consistency of customer information.</li> <li>Perform KYC/KYB and enhanced due diligence, including PEP, sanctions and adverse-media screening, and document the rationale for each conclusion.</li> <li>Execute ongoing transaction monitoring and review AML/CFT alerts from initial assessment through documented closure or escalation.</li> <li>Investigate unusual or potentially suspicious activity, request additional information, conduct enhanced reviews and escalate cases in line with internal governance.</li> <li>Support the full range of operational AML/CFT activities assigned to Compliance, including periodic and event-driven reviews, customer-risk classification, control execution, remediation and the preparation of&nbsp;internal or regulatory reporting inputs.</li> <li>Apply the KYC Manual, AML/CFT policies, risk criteria, checklists, SLAs and escalation rules consistently across cases.</li> <li>Maintain complete, accurate and auditable records of evidence, pending items, decisions, approvals and follow-up actions.</li> <li>Manage the Compliance pipeline by risk, priority and SLA, providing visibility into volumes, aging, backlogs and material exceptions.</li> <li>Escalate higher-risk cases, exceptions and matters requiring a risk decision to the appropriate Compliance leadership or governance forum.</li> <li>Work closely with Operations, Fraud, Risk, Credit, Product, Engineering and Data to resolve process gaps and strengthen preventive and detective controls.</li> <li>Support AML/CFT risk assessments, quality reviews, control testing, metrics, procedures, playbooks and training materials.</li> <li>Identify opportunities for responsible automation and contribute to requirements, testing, implementation and ongoing validation while preserving human review and auditability.</li> </ul> <h3 data-path-to-node="5">Who you are</h3> <p><em>We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.</em></p> <h3 data-path-to-node="5">Must Haves</h3> <ul> <li>2+ years of experience in Compliance Operations, KYC, KYB, AML/CFT, transaction monitoring or customer onboarding, ideally in a fintech, financial institution or payments company.</li> <li>Practical experience reviewing legal entities, UBOs, ownership structures, customer documentation and AML/CFT alerts.</li> <li>Working knowledge of customer due diligence, enhanced due diligence, PEP and sanctions screening, adverse media and suspicious-activity escalation.</li> <li>Ability to manage high-volume queues, meet SLAs and maintain clear, complete and auditable case records.</li> <li>Sound judgment, attention to detail and the ability to apply policies consistently while recognizing when escalation is required.</li> <li>Strong ownership, organization and clear communication across multiple teams and countries.<br><br></li> </ul> <h3 data-path-to-node="5">Must Haves</h3> <ul> <li>Experience with AML/CFT requirements or Compliance operations in Brazil, Mexico or Colombia.</li> <li>Experience using case-management, screening or transaction-monitoring tools.</li> <li>Experience supporting regulatory reporting, audits, control testing or remediation plans.</li> <li>Spanish proficiency.</li> <li>Experience or strong interest in workflow automation, data analysis or the responsible use of AI in Compliance operations.</li> </ul> <h3 data-path-to-node="11">&nbsp;</h3> <p><strong>Where we work</strong></p> <p>This is a hybrid role: you'll split your time between the office, customers and home. We don't set a minimum number of office days for most roles — you'll spend time in the office naturally, and most days during your ramp-up or when your leader asks.</p><div class="content-conclusion"><h2>Why Clara</h2> <ul> <li><strong>A high talent-density team</strong> driven to make an impact in Latin America — low ego, high ownership.</li> <li>Competitive salary and stock options (ESOP) from day one.</li> <li>An annual learning budget and accelerated development paths.</li> <li>English is our working language, with Spanish and Portuguese every day.</li> </ul> <h2>How we work</h2> <ul> <li><strong>Clarity</strong> — Open and direct communication: we say what we mean and give context where it matters.</li> <li><strong>Simplicity</strong> — If it can be simpler, it should be.</li> <li><strong>Ownership</strong> — We own everything we do, end to end. When something needs to happen, we don't wait.</li> <li><strong>Pride</strong> — We hold ourselves to a high standard, and it shows in what we deliver.</li> <li><strong>ABC (Always Be Changing)</strong> — We adapt fast, embrace change, and keep learning.</li> <li><strong>Inclusivity</strong> — Diverse ideas, stories and perspectives build a better Clara.</li> </ul> <p>If you meet the must-haves, apply — the nice-to-haves are a bonus, not a requirement.</p></div>