Compliance Analyst
San Jose, California, United States·Posted today
web3llmblockchain
<div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-lark-html-role="root" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-ARMWdtKDIowwlyxaSOuuzEqssIf"><strong>Who We Are</strong></h2> <div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> </div> </div> </div> </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-lark-html-role="root" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-PiRwdXFmiomeQDxx0RUuDGJ1sag"><strong>About the Opportunity</strong></h2> <div class="ace-line ace-line old-record-id-NrSYd8kjeoNTrexRDNsuNpZOsMd">The Compliance Analyst conducts day-to-day monitoring, triage, and execution of electronic communications surveillance across email, chat, messaging platforms, and digital communication channels. Working within established procedures and SLAs, this role executes high-volume alert processing, identifies potential risk indicators, and escalates non-standard cases. This role reports to the Director of Anti-Bribery, Corruption & Conduct and supports the team by leveraging AI-assisted tools and ensuring high precision in daily surveillance operations.</div> <div class="ace-line ace-line old-record-id-GEUbd7sWzobkyGxnNNAufQyQsXe"> </div> <h2 class="heading-2 ace-line old-record-id-HytwdMMd1o5PQtxqi9QudDSMsWV"><strong>What You’ll Be Doing</strong><strong> </strong></h2> <div data-lark-html-role="root"> <div class="rich-text-paragraph" data-eleid="2"><span style="text-decoration: underline;"><strong><span class="text-only" data-eleid="3">Operational Surveillance & Risk Detection</span></strong></span></div> <ul class="richTextDocs-unOrderList richTextDocs-unOrderList-disc" data-eleid="4"> <li class="richTextDocs-listItem" data-eleid="5"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="6">Execute Primary Triage: Perform daily review and triage of e-communications alerts across email, chat, text, and messaging channels within target SLA timelines.</span></div> </li> <li class="richTextDocs-listItem" data-eleid="7"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="8">Identify Risk Indicators: Apply foundational compliance and regulatory guidelines to detect potential policy breaches, misconduct, or operational risk indicators.</span></div> </li> <li class="richTextDocs-listItem" data-eleid="9"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="10">Maintain Audit-Ready Records: Execute precise data entry and case logging to ensure complete, compliant documentation for audit trails.</span></div> </li> </ul> </div> <div class="ace-line ace-line old-record-id-Gy4ydICWpol34Hxzjdhu4zdVshg"> <div data-lark-html-role="root"> <div class="rich-text-paragraph" data-eleid="2"><span style="text-decoration: underline;"><strong><span class="text-only" data-eleid="3">Case Processing & Escalation</span></strong></span></div> <ul class="richTextDocs-unOrderList richTextDocs-unOrderList-disc" data-eleid="4"> <li class="richTextDocs-listItem" data-eleid="5"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="6">Gather Case Context: Conduct initial background gathering and evidence collection on flagged communications to support case evaluations.</span></div> </li> <li class="richTextDocs-listItem" data-eleid="7"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="8">Draft Clear Case Notes: Prepare structured, fact-based summaries outlining key findings for non-standard alerts requiring upper-level review.</span></div> </li> <li class="richTextDocs-listItem" data-eleid="9"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="10">Escalate Complex Issues: Promptly escalate ambiguous, high-risk, or complex matters to senior analysts and leadership.</span></div> </li> </ul> <div data-lark-html-role="root"> <div class="rich-text-paragraph" data-eleid="2"><span style="text-decoration: underline;"><strong><span class="text-only" data-eleid="3">Operational Efficiency, AI & Continuous Improvement</span></strong></span></div> <ul class="richTextDocs-unOrderList richTextDocs-unOrderList-disc" data-eleid="4"> <li class="richTextDocs-listItem" data-eleid="5"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="6">Meet Volume & Quality Targets: Consistently hit daily output targets (KPIs) while maintaining strong precision in case evaluations.</span></div> </li> <li class="richTextDocs-listItem" data-eleid="7"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="8">AI Tooling & Automation: Utilize AI-assisted surveillance platforms, prompt engineering, and automated workflow enhancements to streamline alert review and triage quality.</span></div> </li> <li class="richTextDocs-listItem" data-eleid="7"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="4"><span class="text-only">Support Lexicon & Model Tuning: Identify recurring false positives and operational bottlenecks, providing feedback to help refine alert parameters and </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">ML</span><span class="text-only">/AI model accuracy</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="7"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="6"><span class="text-only">Drive Process Enhancement: Bring strong intellectual curiosity and a proactive mindset to continuously challenge existing surveillance workflows, proposing innovative ways to improve operational efficiency.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="7"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="8"><span class="text-only">Expand Domain Knowledge: Actively participate in ongoing training to build technical expertise across crypto regulations, market conduct rules, and emerging compliance technologies.<br></span></span></div> </li> </ul> </div> </div> </div> <h2 class="heading-2 ace-line old-record-id-ZvAmdvgIGoKyiHxjBTiu68Kcs9d"><strong>What We Look For In You </strong></h2> <div data-lark-html-role="root"> <ul class="richTextDocs-unOrderList richTextDocs-unOrderList-disc" data-eleid="4"> <li class="richTextDocs-listItem" data-eleid="5"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="6">Mandarin Language Proficiency: Fluent in Mandarin (written and spoken) to support regional, cross-border, and multi-lingual e-communications surveillance across global team channels.</span></div> </li> <li class="richTextDocs-listItem" data-eleid="7"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="8">AI & Technical Aptitude: Hands-on experience working with AI-driven compliance tools, large language models (LLMs), or automated workflow tools to enhance daily analytical tasks.</span></div> </li> <li class="richTextDocs-listItem" data-eleid="9"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="10">Mindset & Drive: Strong curiosity and an inherent drive to continuously refine processes, automate repetitive tasks, and elevate overall team performance.</span></div> </li> <li class="richTextDocs-listItem" data-eleid="11"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="12">Analytical Skills: Strong attention to detail with the ability to synthesize unstructured text data, spot nuances, and present concise findings.</span></div> </li> <li class="richTextDocs-listItem" data-eleid="13"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="14">Education / Experience: BA/BS in Finance, Law, Business Administration, or a related field (or equivalent practical experience).</span></div> </li> </ul> </div> <h2 class="heading-2 ace-line old-record-id-DiLSdqfwUoKOraxakB6uGEomsXl"><strong>Nice to Haves</strong></h2> <div data-lark-html-role="root"> <ul class="richTextDocs-unOrderList richTextDocs-unOrderList-disc" data-eleid="2"> <li class="richTextDocs-listItem" data-eleid="3"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="4"><span class="text-only">Prior exposure to specialized e-communications surveillance software (e.g., Smarsh, Behavox, Relativity) or lexicon/keyword monitoring tools.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="5"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="6"><span class="text-only">Understanding of </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">market abuse</span><span class="text-only"> indicators, insider trading, or conduct risk concepts within financial services or digital assets.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="7"> <div class="richTextDocs-listItem__text"><span class="text-only" data-eleid="8"><span class="text-only">Background in crypto, digital assets, Web3, or multi-lingual operational support.</span></span></div> </li> </ul> </div> <h2 class="heading-2 ace-line old-record-id-CmqsdZ2GTo6Z9VxuHx4ugzRRsm3"><strong>Perks &<span style="font-size: 18pt;"> Benefits </span></strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-XvQudJ7z0ouSnuxOibouMkKzsCc" data-list="bullet"> <div>Competitive total compensation package</div> </li> <li class="ace-line ace-line old-record-id-GAzBdJXxLo291PxrthXurPeds4g" data-list="bullet"> <div>L&D programs and Education subsidy for employees' growth and development</div> </li> <li class="ace-line ace-line old-record-id-CKPxdgHeoosenzxCpV2uV32ysz0" data-list="bullet"> <div>Various team building programs and company events</div> </li> <li class="ace-line ace-line old-record-id-XjPSdIa92oGeLox9Qo9uejVEs4c" data-list="bullet"> <div>Wellness and meal allowances</div> </li> <li class="ace-line ace-line old-record-id-CS34dAJCDoMDHxx95pZu43yjsxB" data-list="bullet"> <div>Comprehensive healthcare schemes for employees and dependants</div> </li> <li class="ace-line ace-line old-record-id-Uqtsd4bN8oaHt7xyPlYuxmfcsob" data-list="bullet"> <div>More that we love to tell you along the process! </div> </li> </ul> <div class="ace-line ace-line old-record-id-JGIsdeznCo2qpfxJAqkuViMfsHS"> <div class="ace-line ace-line old-record-id-ICVNdKGbzoyJvjx3MkouO6E4sSb"> <h2 class="heading-2 ace-line old-record-id-CmqsdZ2GTo6Z9VxuHx4ugzRRsm3"><strong>OKX Statement:</strong></h2> </div> <div class="ace-line ace-line old-record-id-I3fmdZuJFoTBq5x36pAufcDSstf">OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</div> <div class="ace-line ace-line old-record-id-BTzbdHPT4oLKUgxn32luBDXHsLb"> </div> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-VQLRdGn0XoVOLTx4jG6uxTLfsyc" data-list="bullet"> <div>The salary range for this position is $53,000 - $79,000</div> </li> <li class="ace-line ace-line old-record-id-doxusmlMoCSm31HSRuqUGUssOLg" data-list="bullet"> <div>The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.</div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>