Community Lead

About the Role This is a hands-on Community Lead role at an early-stage ambient AI startup, reporting directly to the GM and owning the community function end-to-end. You'll build the full conversion funnel from ordinary user to evangelist, with a direct feedback loop into a hardware-and-software product roadmap. What You'll Do Build and nurture an active community across Discord, X, Reddit, and other platforms where users naturally gather. Design and test concrete mechanics — recognition systems, referral programs, early access tiers — that turn power users into active advocates. Mobilize the community at critical moments such as product launches, user research initiatives, and marketing pushes. Gather rich feedback from community conversations and translate it into actionable product signal for R&D and product teams. Coordinate in-person events and experiences that deepen community bonds. Work across time zones with hardware, R&D, and supply-chain teams to keep community insights flowing into the roadmap. Define scope and make independent operational calls — there is no pre-built playbook here. What We're Looking For 2+ years building and scaling an online community for a B2C or prosumer product into a measurable driver of engagement or retention. Demonstrated ability to design and test advocacy mechanics that convert power users into active promoters. Experience mobilizing communities for specific campaigns and partnering with Growth, Marketing, and Product teams. Hands-on platform management across Discord, Reddit, X/Twitter, or similar, including moderation, engagement strategy, and feedback collection. Comfortable making independent decisions and resolving community issues without established frameworks. Track record working across distributed or cross-timezone teams and turning user feedback into actionable product insights. Experience coordinating in-person events or community activations is a plus. Fluency in Mandarin Chinese or other languages relevant to international communities is a strong plus. Location Hybrid (3 days per week in office) in the San Francisco Bay Area, CA. Visa sponsorship is not available.