Client Support Specialist

Why TrueAccord? TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries. For over 30 years, Sentry Credit has been a pillar of the Everett community. In 2025, we joined the TrueAccord family , combining our local legacy with a tech-forward mission to revolutionize debt resolution. As we continue to scale, we are looking for a proactive Client Support Specialist to serve as the operational backbone of our client-facing department. In this critical role, you’ll ensure every account is handled with precision and every client interaction meets standards for compliance. Your ability to coordinate across teams will be the key to maintaining the high-quality experience our partners expect in this fast-paced environment.