Client Account Manager- SMB

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;">SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.&nbsp;</span><span style="font-family: arial, helvetica, sans-serif;">Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. </span><span style="font-family: arial, helvetica, sans-serif;">We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. </span><span style="font-family: arial, helvetica, sans-serif;">All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.</span></p></div><h3 data-pm-slice="1 1 []"><span style="font-family: arial, helvetica, sans-serif;">ABOUT THE ROLE:</span></h3> <p>We are hiring an SMB Client Account Manager to own a portfolio of small- and medium-sized advertisers and their agencies. You will act as a trusted advisor: uncovering business goals, recommending X advertising products and best practices, executing and optimizing campaigns, and driving measurable growth. This role blends hands-on campaign management with strategic relationship-building and a bias toward action in a fast-moving environment.</p> <p>Ideal candidates are proactive, analytically minded, and comfortable working with limited supervision while collaborating across sales, product, and finance teams.</p> <h3><span style="font-family: arial, helvetica, sans-serif;">RESPONSIBILITIES:</span></h3> <ul> <li>Own a portfolio of SMB advertisers: understand growth drivers, identify opportunities and risks, and build plans that help clients meet or exceed their goals.</li> <li>Consult clients and agencies on X advertising products, campaign setup, targeting, creative, and measurement; educate them on best practices so they can succeed independently and with our support.</li> <li>Execute, optimize, and analyze campaigns using internal tools and dashboards; turn performance data into clear recommendations and adjustments.</li> <li>Conduct outreach and regular business reviews to strengthen relationships, surface new opportunities, and improve results.</li> <li>Identify key stakeholders at each account and help shape their digital marketing plans around X.</li> <li>Resolve campaign and operational issues quickly; flag process gaps and feed insights back to product and tools teams.</li> <li>Support contract, renewal, billing, and collections processes in partnership with Sales Finance.</li> <li>Collaborate with the broader sales team to align on priorities, share learnings, and deliver a consistent client experience.</li> <li>Mentor newer teammates as the team scales.</li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif;">BASIC QUALIFICATIONS:</span></h3> <ul> <li>Bachelor’s degree or equivalent practical experience.</li> <li>2–3+ years in digital advertising, sales, marketing, media account management, or consulting (agency or client-side).</li> <li>Proven ability to build and grow client relationships, manage multiple accounts, and navigate competing priorities.</li> <li>Experience translating marketing objectives into campaigns, then optimizing them using performance data.</li> <li>Strong written and verbal communication and presentation skills; comfort speaking with business owners and marketing leads.</li> <li>Demonstrated ownership, attention to detail, and ability to work independently in a small, high-pace team.</li> <li>Solid understanding of the digital advertising landscape and competitive platforms.</li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif;">PREFERRED SKILLS AND EXPERIENCE:</span></h3> <ul> <li>Direct experience managing SMB or mid-market advertisers and hitting growth or revenue targets.</li> <li>Familiarity with social/platform advertising products (X Ads a plus) and how they fit into a broader media mix.</li> <li>Ability to use data and questioning to uncover insights, handle objections, and build compelling recommendations.</li> <li>Experience mentoring or onboarding others in a growth-stage environment.</li> <li>Passion for X’s mission around free speech and open public conversation, plus comfort in a dynamic, high-ownership culture.</li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif;"><strong>COMPENSATION AND BENEFITS:</strong></span></h3> <p><span style="font-family: arial, helvetica, sans-serif;">$72,000 - $95,000 USD base salary + commission</span></p> <p><span style="font-family: arial, helvetica, sans-serif;">Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short &amp; long-term disability insurance, life insurance, and various other discounts and perks.</span></p> <h3><strong>ITAR REQUIREMENTS:</strong></h3> <ul> <li>To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR&nbsp;<a href="https://www.pmddtc.state.gov/?id=ddtc_kb_article_page&amp;sys_id=24d528fddbfc930044f9ff621f961987">here</a>.&nbsp;</li> </ul><div class="content-conclusion"><p><em>SpaceXAI is an equal opportunity employer. For details on data processing, view our </em><em><a href="https://x.ai/legal/recruitment-privacy-notice" target="_blank">Recruitment Privacy Notice</a>.</em></p></div>