15105 - Implementation Consultant - GA - On Site

Multiple Locations·Posted today
ai
• About Us: • Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, offering HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. Headquartered in Chandler, Arizona, Vensure is a "One Employer Solution" that helps businesses streamline and grow with custom strategies that benefit employers and employees.Website: www.vensure.com • Position Summary: • The Implementation Consultant will act as a subject matter expert in their functional area, oversee client implementations for new PEO clients, coordinate cross-functional teams, ensure regulatory compliance, and deliver an exceptional client experience. • Essential Duties and Responsibilities: • Lead the client implementation process for new PEO clients to ensure a seamless transition. • Manage full implementations by understanding client requirements and configuring PEO solutions accordingly. • Serve as primary client point of contact during implementation; address concerns, answer questions, and provide guidance on system configuration and best practices. • Train clients on effective use of the PEO system to support adoption and transition. • Troubleshoot and resolve technical or process-related issues arising during implementation. • Collaborate with Sales, Client Relations, Payroll, and other cross-functional teams. • Maintain subject matter expertise in industry trends, workflows, benefit regulations, and complex client situations. • Identify and recommend process improvements and efficiency gains in benefit implementations. • Contribute to the enhancement of implementation methodologies, tools, and templates. • Work with peers and leadership to ensure alignment and consistency in implementation practices. • Attend webinars, seminars, and other trainings. • Perform other ad hoc duties or projects as assigned. • Knowledge, Skills, and Abilities: • Excellent written and verbal communication and interpersonal skills; able to build rapport with clients and internal teams. • Strong problem-solving ability to analyze complex situations and deliver effective solutions. • Exceptional attention to detail and analytical skills for data analysis and quality control assessments. • Ability to prioritize and re-prioritize work to meet changing business objectives and deadlines. • Maintain organization and balance workloads according to task urgency. • Remain calm and professional under pressure, including during escalated or emotionally charged situations. • Consistently ensure neatness, accuracy, and thoroughness of assigned work. • Proven ability to work effectively with others, build strong team dynamics, and foster cooperation. • Required Education & Experience: • High School diploma/GED or equivalent combination of experience, skills, education (including non-traditional degree programs, certifications, or job training programs). • Minimum of 3 years of related work experience. • Proficiency in HR software and tools, specifically PrismHR. • Strong understanding of payroll and HR processes, regulations, and compliance requirements. • Proven experience in implementation, payroll, or a related field, including managing multiple implementations and meeting deadlines. • Knowledge of relevant federal and state regulations related to benefit administration. • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). • Required Licenses and/or Certifications: • Industry certification is not required but is beneficial (e.g., FPC, CPP, PHR, SHRM-CP, PMP). • Physical, Mental, and Communication Demands: • Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions. • Frequently required to sit; occasionally required to stand and walk. • Must be stationary 75–100% of the time and able to occasionally move about the building to access equipment or retrieve mail. • Constant communication with team members and employees; frequent use of computer and office equipment (keyboard, mouse, printers, scanners, copiers, fax). • Repetitive motions may include wrists, hands, and fingers. • Requires continuous mental comprehension to assess accuracy, neatness, and thoroughness. • Specific vision abilities include close vision and ability to adjust focus. • Moderate concentration/intensity with prolonged mental effort; typical indoor office noise level is moderate. • May occasionally move objects up to 20 lbs throughout the office. • Environmental Conditions: • Indoor office environment; occasional moderate noise from copiers, W2/check printers, or co-workers. • Disclaimer: • This job description does not state or imply the only duties required. Employees may be asked to perform other job-related tasks and management may add, revise, or delete information in this description. • Reasonable accommodation will be made to enable qualified individuals with disabilities to perform essential functions. • This document does not create an employment contract; employment is at-will. • Benefits (position is eligible for the following): • Health Insurance: medical, dental, and vision coverage. • Retirement Plan: 401(k) with company match. • Paid Time Off: PTO, holidays, parental leave, and sick leave as required by applicable state law. • Other benefits: life insurance, short-term disability, long-term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. • Additional Compensation: [e.g., signing bonus, commission structure] if applicable. #VensureEmployerSolutions #LI-PROMOTED #LI-Onsite